Engineer
Role Overview
OVERVIEW Job Title Engineer Job Code 644808 Grade I1 Group Corporate Planning & Enablement Division Corporate Technology Department Corporate IT Operations Unit Enterprise Applications ROLE PURPOSE The aim is to state the overall significance of the job from the organization’s perspective.
The role exists to support the implementation, operation, integration, and maintenance of enterprise applications by performing application support activities, resolving technical issues, supporting system changes and testing, and maintaining application documentation.
The role contributes to the availability and reliability of corporate systems and supports the delivery of application solutions aligned with business requirements.
KEY ACCOUNTABILITIES & ACTIVITIES This section describes the principal outputs required from the job.
Full Job Posting
Requirements
- Support Support the collection and documentation of functional and technical requirements. Assist in translating business requirements into system requirements. Coordinate with business users to clarify application requirements when needed. Testing & Validation Perform system testing and support User Acceptance Testing (UAT) activities. Document testing results, defects, and identified issues. Support retesting and validation following issue resolution. Application Changes & Maintenance Support approved system changes, updates, and maintenance activities. Assist in troubleshooting issues resulting from application changes. Contribute to continuous improvement of application performance and usability. Documentation & Operational Support Maintain documentation for systems, configurations, interfaces, and integrations. Update technical and operational records following system changes. Support application-related operational activities and improvement initiatives. Policies, Processes & Procedures Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment. Information Security Comply with all relevant information security practices and standards to ensure data integrity and confidentiality. JOB SPECIFICATIONS Academic and professional qualifications Bachelor’s degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related field. Years and Nature of Experience 0–2 years of relevant experience in application engineering, enterprise applications, software development, application support, or related technology areas.
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