Engineer - Fire Alarm Control & Detection

About UL Solutions

Role overview

Responsibilities

• Analyze project scope, hardware, setup, and performance specifications; establish test programs for product investigations.
• Assist and guide technicians, prepare client reports, and coordinate customer and Sales communications and technical verification.
• Create offers support inputs, project plans, and regular management reports.
• Coordinate tests with internal and external laboratories worldwide and monitor timelines and deadlines.
• Plan and conduct customer witness tests at customer or external laboratory sites; business travel is part of the role.
• Prepare complete, current, accurate documentation; support audits, data revision, improvement efforts, training plans, and mentoring.
• Build customer contact and networks; support timely opening, maintenance, completion, and closing of assigned projects.

Qualifications

• Bachelor's degree or higher in electrical engineering, specializing in electrical engineering, mechatronics, or detection is required.
• Certification-process experience is an advantage.
• Project-work experience and project management skills, including time management and Gantt planning.
• Able to learn unfamiliar topics; meticulous, careful, and able to critically question project steps.
• Broad transferable technical and project knowledge; confident presenting to customers, employees, service providers, and management.
• Strong service orientation, continuous-improvement mindset, and regular spoken and written customer communication worldwide.
• Fluent written and spoken English is essential; willingness to travel up to approximately 25%.