Engagement Manager

Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies

Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work

Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB

Have a solid sense of ownership, driving all deals or technical scopings from inception to closure

Manage the Professional Services pipeline for bookings and revenue forecasts for your region

Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks

Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)

Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery

Proactively seek opportunities to support and mentor other team members and share best practices

Have situational awareness and react appropriately in group settings

A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience

A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company

Experience as an architect, consultant, project manager, or Professional Services manager

Experience internally positioning and selling professional services

Experience carrying a quota for PS bookings

General knowledge of Databases (RDBMS, SQL, NoSQL)

Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)

Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Openshift

The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays

An ability to scope and estimate projects

Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings

Ability to travel for key engagements and team offsites

Fluency in both Spanish and English languages

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 3273561516