workday
Endpoint Solution Architect
TaskUs
Gurugram, IND
Full-time
Senior · 15+ years experience
Onsite
Discovered 2 weeks ago
Full Job Posting
Key Responsibilities:
- EUC Strategy & Architecture Design
- Develop and implement an End User Computing (EUC) strategy aligned with business needs.
- Design and architect solutions for desktop virtualization, endpoint management, mobile device management (MDM), and remote access solutions.
- Define and optimize enterprise desktop and application delivery solutions, including Microsoft Intune, Citrix, VMware Horizon, and AWS WorkSpaces.
- Evaluate and integrate Cloud PC, Desktop as a Service (DaaS), and hybrid workspace solutions.
- Infrastructure & Endpoint Management
- Design and oversee device lifecycle management, including provisioning, security, compliance, and automation.
- Define standards and policies for Windows, macOS, Linux, and mobile devices across the organization.
- Implement and manage Identity and Access Management (IAM), Single Sign-On (SSO), and Multi-Factor Authentication (MFA).
- Develop automated deployment strategies using Microsoft Endpoint Manager (SCCM, Intune) and Group Policy (GPO).
- Security & Compliance
- Ensure end-user computing solutions comply with industry security and regulatory standards (GDPR, HIPAA, ISO 27001).
- Implement zero-trust security models, endpoint detection and response (EDR), and data loss prevention (DLP).
- Develop patch management and vulnerability remediation strategies for all endpoint devices.
- Collaboration & Innovation
- Work closely with IT, cybersecurity, and operations teams to enhance the digital workplace.
- Recommend and implement AI-driven automation, self-service IT tools, and virtual assistants for IT support.
- Research and introduce emerging EUC technologies, ensuring scalability and future readiness.
- Troubleshooting & Continuous Improvement
- Act as an escalation point for complex EUC-related issues in a high-demand BPO environment.
- Develop and maintain technical documentation, standards, and best practices.
- Lead proof-of-concept (PoC) initiatives for new end-user computing technologies.
Required Qualifications:
- 15 years of overall experience
- 3 to 4 years EUC Architecture experience
- Understand the products: Workspace One/Entra ID/Intune/Tanium/Windows11 OS SME/End User Hardware Products Dell/HP/Lenovo
- Cloud experience is not mandatory
- Expert in ITIL, incident and change management
- Education / Certifications:
- Bachelor’s or Master’s degree in IT, Computer Science, or a related field
- How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
- DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
- We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
About TaskUs
Founded 2008
Provides outsourced customer experience and digital services for technology companies.
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