End User Computing (EUC) Engineer

End User Computing (EUC) Engineer

Job Summary

Key Responsibilities

• Design, configure, deploy, and maintain end-user computing environments.
• Manage Windows and macOS desktops, laptops, and mobile devices.
• Administer Microsoft Intune, Microsoft Endpoint Configuration Manager (SCCM), and Active Directory.
• Support Virtual Desktop Infrastructure (VDI) solutions such as Citrix and VMware Horizon.
• Manage software installations, updates, patches, and endpoint configurations.
• Implement endpoint security policies and device compliance standards.
• Troubleshoot hardware, software, operating system, and connectivity issues.
• Manage user accounts, permissions, and access controls.
• Support Microsoft 365 applications, Teams, Outlook, and OneDrive.
• Automate endpoint management tasks using PowerShell scripting.
• Monitor endpoint performance and resolve technical issues.
• Collaborate with infrastructure, cybersecurity, and service desk teams.
• Maintain technical documentation and IT support procedures.

Required Skills & Qualifications

• 2–6 years of experience in End User Computing, Desktop Engineering, or IT Infrastructure.
• Strong knowledge of Windows 10/11 and Windows Server environments.
• Experience with Microsoft Intune and SCCM/MECM.
• Knowledge of Active Directory, Group Policy, and Azure Active Directory (Microsoft Entra ID).
• Experience with endpoint management and device deployment.
• Familiarity with Citrix, VMware Horizon, or other VDI technologies.
• Knowledge of Microsoft 365 applications and administration.
• Experience with PowerShell scripting and automation.
• Understanding of endpoint security, patch management, and device compliance.
• Strong troubleshooting, communication, and problem-solving skills.

Preferred Qualifications

• Experience with Windows Autopilot and mobile device management (MDM).
• Knowledge of Microsoft Defender for Endpoint.
• Experience with macOS device management.
• Familiarity with ServiceNow or other ITSM platforms.
• Knowledge of Azure Virtual Desktop (AVD).
• Relevant certifications such as Microsoft 365, Endpoint Administrator, or CompTIA certifications.

Salary & Benefits

• Annual Salary: $75,000 – $115,000, depending on experience and qualifications.
• Medical, dental, and vision insurance.
• 401(k) retirement benefits.
• Paid vacation and holidays.
• Flexible remote working environment.
• Professional development and certification assistance.
• Performance-based bonuses (where applicable).

Employment Details

Equal Opportunity Employer