End User Computing Engineer

About The Role

Could you become our End User Computing Engineer responsible for transforming the way we work, owning mobile computing services across the British Red Cross (BRC) for staff and volunteers?

In this role you would be part of our End User Computing Team, primarily responsible for the 2,000 smartphones and tablets. Your objective is to ensure that users have a positive and consistent experience whether working remotely, from their home, an international office, or a BRC site.

End User Computing Engineer - Mobile Devices

Location: UK Flexible (Hybrid)

Salary: £45,880 to £49,549 per annum

Hours: 35 per week

Contract: Permanent

What will a day in the life of a End User Computing Engineer involve?

• Use Intune Configuration, Compliance and Application Protection Policies to ensure mobile devices meet user needs and comply with the relevant regulation and legislation.
• Develop scripting and automation using PowerShell and Graph.
• Work with developers across the organisation to support digitisation and remote working through deployment and configuration of platforms and applications.
• Support colleagues in the End User Computing team to support Windows, macOS and collaboration services including Microsoft 365 and Atlassian suite.
• Support Service Operations staff in troubleshooting and diagnosis of defects, identify root cause in Problem Management and major incidents.

To be a successful End User Computing Engineer, what will you need?

• Strong product knowledge of Microsoft M365 suite on mobile devices, and mobile device and application management through the Enterprise Mobility and Security within Intune.
• Experience of managing mobile devices and mobile applications in a modern enterprise environment (1000+ devices) with a diverse workforce.
• Excellent analytical and problem-solving skills, with the ability to turn insights into improvements.
• Strong communication skills and the ability to work collaboratively with a wide range of stakeholders.

Interested?

The closing date for applications is 23.59 on Thursday the 26th of November 2026 with interviews to follow.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme**.**

We are proud to champion inclusion as a Disability Confident employer across our UK-based roles and as a Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‐focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‐racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders

A little bit more about us... Gair amdanom ni...