Employee Relations Manager

PURPOSE AND SCOPE

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Handles a wide range of general employee relations matters including performance management, workplace investigations, attendance, Leaves of Absence, and policy adherence including investigating issues, providing coaching, advice, and guidance to both employees and managers.
• Identifies root cause issues in employee engagement and provides conflict resolution skills to both employees and managers.
• Provides counsel and recommendations in accordance with all Legislative and Regulatory requirements, Human Rights, Workplace Rights and Labor and Employment Principles, Global Social and Labor Standards Policy, Diversity & Inclusion, the Code of Ethics and Business Conduct, the Suppliers Code of Conduct and Company Core Values and Mission.
• Provides guidance and direction regarding performance management plans and all aspects of progressive discipline and documentation. Works in strong collaboration with Legal and/or Compliance in high-risk case reviews.
• Addresses concerns of a diverse scope and demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Assists in the successful adaption of employee programs through guidance, support, and direction.
• Follows service level agreements in timely response and follow up to issues including appropriate use of the case management system, effective and thorough documentation and reporting, and all associated processes. Escalates sensitive or critical issues appropriately.
• Provides emergency response and crisis management support to employees.

PHYSICAL DEMANDS AND WORKING CONDITIONS

SUPERVISION

EDUCATION

EXPERIENCE, EDUCATION, AND REQUIRED SKILLS

• Minimum 3-5 years in direct and consistent Employee Relations positions with prior experience in HR Generalist in a large organization.
• Has strong business acumen including financial and business operations to provide HR guidance and support to all business leaders in achieving organizational goals.
• Has extensive knowledge of local, state, and federal employment laws including all leave and accommodations regulations.
• Has the ability to handle high volume case load and competing priorities.
• Unquestionable commitment to confidentiality, integrity, and privacy.
• This position requires excellent communication skills - both written and verbal.
• Position may require 10% travel including overnight travel.
• The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Benefit Overview

• This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Requirements

• Minimum 3-5 years in direct and consistent Employee Relations positions with prior experience in HR Generalist in a large organization.
• Has strong business acumen including financial and business operations to provide HR guidance and support to all business leaders in achieving organizational goals.
• Has extensive knowledge of local, state, and federal employment laws including all leave and accommodations regulations.
• Has the ability to handle high volume case load and competing priorities.
• Unquestionable commitment to confidentiality, integrity, and privacy.
• This position requires excellent communication skills - both written and verbal.
• Position may require 10% travel including overnight travel.
• The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.