Employee Experience Consultant

About the Department

The anticipated hiring range is $73,672 - $88,000

Position Duties

• Employee Experience & Engagement Support the development and execution of employee engagement strategies and initiatives that promote a positive and inclusive workplace culture Assistin the administration and analysis of employee surveys;identifytrends and provide actionable recommendations Coordinate and support employee engagement events, programs, and initiatives across departments Partner with leadership and HR teams to enhance employee satisfaction and retention Onboarding & Offboarding Assistin the design, implementation, and continuous improvement of onboarding programs to ensure a seamless and engaging new hire experience Coordinate new hire orientation and onboardinglogistics Support offboarding processes, including exit interviews and data collection Analyze onboarding and exit data toidentifyopportunities for improvement Performance Management Support the implementation and administration of a modern performance management system and evaluation process Assistin developing tools, resources, and training materials for managers and employees Provide guidance to departments on performance processes, timelines, and expectations Monitor completion rates and ensure compliance with performance evaluation cycles Employee Recognition & Culture Programs Support the design and administration of employee recognition programs that reinforce organizational values and behaviors Assistin developing creative and meaningful ways to recognize employee contributions Ensure programs areequitable, inclusive, and aligned with organizational culture goals Data, Reporting & Continuous Improvement Collect, analyze, and report on employee experience metrics (engagement, onboarding effectiveness, turnover insights, etc.) Develop dashboards and reports to inform leadership decision-making Identifytrends and recommend process improvements and program enhancements Collaboration & Project Support Partner with HR Business Partners, Training & Development, and other HR divisions to align employee experience initiatives Support cross-functional HR projects that enhance organizational effectiveness Assist the Employee Experience Manager with special projects and strategic initiatives Knowledge, Skills, and Abilities Strong understanding of employee experience principles and employee lifecycle practices Ability to translate data into actionable insights and recommendations Excellent communication and interpersonal skills with the ability to build relationships across all levels of the organization Strong organizational skills with the ability to manage multiple priorities and deadlines Ability to work both independently and collaboratively in a fast-paced environment High levelof professionalism, discretion, and customer service orientation
• Employee Experience & Engagement
• Support the development and execution of employee engagement strategies and initiatives that promote a positive and inclusive workplace culture
• Assistin the administration and analysis of employee surveys;identifytrends and provide actionable recommendations
• Coordinate and support employee engagement events, programs, and initiatives across departments
• Partner with leadership and HR teams to enhance employee satisfaction and retention
• Onboarding & Offboarding
• Assistin the design, implementation, and continuous improvement of onboarding programs to ensure a seamless and engaging new hire experience
• Coordinate new hire orientation and onboardinglogistics
• Support offboarding processes, including exit interviews and data collection
• Analyze onboarding and exit data toidentifyopportunities for improvement
• Performance Management
• Support the implementation and administration of a modern performance management system and evaluation process
• Assistin developing tools, resources, and training materials for managers and employees
• Provide guidance to departments on performance processes, timelines, and expectations
• Monitor completion rates and ensure compliance with performance evaluation cycles
• Employee Recognition & Culture Programs
• Support the design and administration of employee recognition programs that reinforce organizational values and behaviors
• Assistin developing creative and meaningful ways to recognize employee contributions
• Ensure programs areequitable, inclusive, and aligned with organizational culture goals
• Data, Reporting & Continuous Improvement
• Collect, analyze, and report on employee experience metrics (engagement, onboarding effectiveness, turnover insights, etc.)
• Develop dashboards and reports to inform leadership decision-making
• Identifytrends and recommend process improvements and program enhancements
• Collaboration & Project Support
• Partner with HR Business Partners, Training & Development, and other HR divisions to align employee experience initiatives
• Support cross-functional HR projects that enhance organizational effectiveness
• Assist the Employee Experience Manager with special projects and strategic initiatives

Knowledge, Skills, and Abilities

• Strong understanding of employee experience principles and employee lifecycle practices
• Ability to translate data into actionable insights and recommendations
• Excellent communication and interpersonal skills with the ability to build relationships across all levels of the organization
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Ability to work both independently and collaboratively in a fast-paced environment
• High levelof professionalism, discretion, and customer service orientation

Minimum Qualifications

• Minimum Qualifications Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Public Administration, or a related field Two (2) to four (4) years of experience in human resources, employee engagement, organizational development, or a related field Experience supporting programs related to employee engagement, onboarding, performance management, or culture initiatives Preferred Qualifications Experience in public sector or large, complex organizations Experience supporting employee surveys, engagement strategies, or culture transformation initiatives Familiarity with performance management systems and employee lifecycle programs Strong analytical skills with experience interpreting workforce data and trends Experience coordinating programs, events, or organizational initiatives

Minimum Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Public Administration, or a related field
• Two (2) to four (4) years of experience in human resources, employee engagement, organizational development, or a related field
• Experience supporting programs related to employee engagement, onboarding, performance management, or culture initiatives

Preferred Qualifications

• Experience in public sector or large, complex organizations
• Experience supporting employee surveys, engagement strategies, or culture transformation initiatives
• Familiarity with performance management systems and employee lifecycle programs
• Strong analytical skills with experience interpreting workforce data and trends
• Experience coordinating programs, events, or organizational initiatives

Benefits

• With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice". The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

Supplemental Questions