Emirati Talent - Consumer Insights Specialist
Skills
About This Role
Role Summary
The Customer Insights plays a key role in supporting the Customer Experience (CX) team by gathering, analyzing, and reporting on resident and customer feedback across our portfolio in the MENA region.
This role bridges the gap between raw data and actionable business insights.
The successful candidate will assist in managing the end-to-end survey process, analyzing datasets, and visually presenting findings to help stakeholders improve community management and real estate development strategies.
Role Profile
- Survey Administration: Build, test, and deploy customer feedback surveys using Qualtrics, including relationship (quarterly), transactional (ongoing), and ad hoc surveys, ensuring accurate logic, routing, and targeting.
- Data Extraction: Extract and validate raw survey data from multiple sources, ensuring data accuracy and readiness for reporting and analysis.
- Dashboarding: Support the development and maintenance of live CX dashboards to track key KPIs (NPS, CSAT, and other metrics) across communities.
- Data Analysis: Clean, process, and analyze datasets to identify trends, pain points, and opportunities, with scope to expand into advanced analytics.
- Reporting & Visualization: Translate insights into clear, concise PowerPoint reports for stakeholders, supporting monthly operational and quarterly strategic reporting.
- External Research Support: Coordinate with external agencies on ad hoc research, including RFPs, survey design, recruitment criteria, analysis direction, and final reporting.
Requirements
- Analytical & Data Skills: Strong ability to interpret data, identify trends, and draw insights from customer datasets.
- Excel Proficiency: Advanced skills in Excel (PivotTables, VLOOKUPs, Power Query, basic macros, data visualization).
- Survey Tools: Experience with Qualtrics or similar survey platforms; strong technical aptitude preferred.
- Presentation & Communication: Proficient in PowerPoint with strong data storytelling and clear verbal/written communication skills.
- Personal Attributes: Empathetic, curious, and collaborative team player with strong self-awareness and stakeholder focus.
- Qualifications & Experience: Bachelor’s degree (Marketing, Business, Design, Data Analysis or equivalent) with 1–2 years of relevant experience.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Assistant Manager - Retail Operations ( Emirati Talent)
Alef Group · Sharjah Emirate
About: Alef Group is a pioneer in developing premier lifestyle communities, destinations, and experiences through investment and strategic joint ventures, seeking an experienced Assistant Manager - Retail Operations to j
Skills
Electro-Optics Technician - Emirati Talent
EDGE · Abu Dhabi
Key Responsibilities - Maintenance & Troubleshooting - Assemble and disassemble mechanical and optical sub-assemblies under supervision, including mounting of optical elements and installation on optical benches. - Perfo
Skills
Electro-Optics Technician - Emirati Talent
TALENTMATE · Abu Dhabi
Job Description Key Responsibilities Requirements - Maintenance & Troubleshooting - Assemble and disassemble mechanical and optical sub-assemblies under supervision, including mounting of optical elements and installatio
Skills
Yesterday
Apply Now↗Apply Now ↗Brand Engagement Manager | Emirati Talent
Majid Al Futtaim · Dubai
JOB TITLE Brand Engagement Manager | Emirati Talent Role Summary Drive commercially focused partner campaigns for the SHOP platform by planning, developing, and executing brand collaborations, offers, and content. Work c
Skills
3 days ago
Apply Now↗Apply Now ↗Operations Tech - Emirati Talent
CB&I · Dubai
Company Overview CB&I delivers integrated storage and asset‑management solutions that help customers operate safely, reliably, and efficiently across the lifecycle of their facilities. Through our two global business uni
Skills
3 days ago
Apply Now↗Apply Now ↗Guest Services Officer (Emirati talent)
Healthpoint · Abu Dhabi
Overview M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure
Skills
3 days ago
Apply Now↗Apply Now ↗Sustainability Manager | Emirati Talent
Majid Al Futtaim · Dubai
ROLE SUMMARY Manager – Sustainability drives group-wide sustainability workstreams, including engagements, communications, ESG risk ratings, awards, and annual reporting support. The role ensures timely delivery, stakeho
Skills
3 days ago
Apply Now↗Apply Now ↗Relationship Manager, GRE & Strategic Relationships (Emirati Talent)
United Arab Bank · Sharjah Emirate
Job Purpose The Relationship Manager, GRE & Strategic Relationships is responsible for managing and expanding a portfolio of GRE and Strategic relationships clients by delivering liability growth, strengthening client re
Skills
3 days ago
Apply Now↗Apply Now ↗IT Graduates -Emirati Talent
Hire Rightt - Executive Search & HR Advisory · Dubai
Job Title: Fresh Graduate IT Graduates – Emirati Talent Location: Dubai Salary: AED 18,000 per month We are currently hiring fresh graduates for exciting entry-level IT roles with a leading organisation in Dubai. This is
Skills
4 days ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required