Emirati Talent - Administrative officer & Customer Service

Oia Properties

Abu Dhabi, UAE

fulltime

Entry

4 days ago

Customer SupportClient RelationsComplaint ResolutionEmpathyCommunication SkillsCRM Software

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About Oia Properties

Oia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties.

We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities.

We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service.

Primary Purpose

We are seeking a detail-oriented and proactive Administrative Officer to provide comprehensive administrative and operational assistance to our Sales team.

The role involves coordinating documentation, supporting client registrations, and ensuring smooth communication between clients, developers, and internal departments.

Key Responsibilities

· Manage incoming and outgoing calls, ensuring timely responses.

· Respond promptly to emails and client inquiries.

· Receive and handle customer inquiries professionally.

· Update the sales team on upcoming events and provide necessary support.

· Communicate and register with developers and agencies.

· Coordinate driver schedules and track driver overtime

· Order and manage office supplies.

· Maintain office cleanliness and ensure smooth day-to-day operations.

· Ensure employee adherence to company policies.

· Provide general administrative support to Sales, Marketing, HR, Accounts, Listings, and assist with directives from the CEO.

Key Skills & Competencies

Strong organizational and multitasking abilities.

Proficiency in MS Office Suite.

Excellent communication and interpersonal skills.

Attention to detail with strong documentation and filing practices.

Ability to work in a fast-paced, dynamic environment.

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