Emirati Retail Talent- Only for Emirati National-Dubai mall- MOE and Zahia

Overview

Customer Experience

• Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge
• Educate customers on our brand values on the shop floor
• Be adaptable to different customer needs and adjust to varied traffic patterns
• Actively demonstrate products as part of the customer experience
• Using Random Acts of Kindness as explained by your manager to make your customer’s day when you feel they need it the most
• Having a good level of awareness of the shop floor including urgency to help customers and excellent communication with the team
• **Team Involvement**
• Show up to each shift with a positive attitude and ready to contribute to the team
• Contribute and engage in staff meetings and training sessions
• Be open to change and seek feedback from your team to grow your skills and add value to your shop
• Contribute to an environment where forward thinking, diversity, and inclusion are a part of your team
• Working as a team with everyone in the store, supporting each other and contributing to a vibrant atmosphere with a happy team and customers
• Taking directions and completing tasks as delegated by your management team to ensure the smooth running of the store

Operations and Brand Standards

• Help create and maintain a customer-oriented and inviting shop atmosphere
• Be accurate and efficient on the till and with cash/credit card handling
• Maintain store cleanliness standards by using checklists and merchandise displays as needed
• Stock products display to appropriate levels and rotate stock for freshness
• Act in accordance with the behaviors outlined in lush training and policy materials
• Carry out opening and closing procedures efficiently and to a high standard
• Creating a professional, on brand presence on all social media channels your store uses
• Learning and adhering to the company policies and procedures that are communicated to you
• Merchandising according to the guidelines to create inviting, plentiful displays with fresh testers
• Development and Progression
• Using your reviews and monthly one-on-ones to take on board feedback and receive coaching to strengthen your development
• Learning from your team by sharing the best practices and product knowledge
• Taking ownership and responsibility in the store as directed by your management team, once trained and prepared to do so
• Staying up to date with the opportunities available to you in the company, by using internal bulletins and the website for reference
• When appropriate, supporting your management team in recruiting passionate, dedicated staff

Requirements

• UAE national ONLY. (Emirati)
• Must be 18 plus years old of age
• Holding High School / Diploma or Bachelor certificate is a must.
• Excellent communication and interpersonal skills.
• Previous sales experience is an advantage.
• Motivated, proactive, and goal oriented.
• English well spoken.
• Able to submit a Fitness Medical Certificate
• Not having an Active Working Permit
• Should not be self employed
• What we offer
• Permanent Contract ( 5 hrs 24 hours per week).
• A supportive team environment where your input and opinion are valued.
• A progressive work environment that celebrates diversity.
• Paid birthday leave.
• A generous discount on LUSH products to keep you smelling and feeling fresh.
• A welcome pack of LUSH products and eco-friendly goodies.
• Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.
• You become eligible for health insurance upon reaching Trainee Manager or Store Manager level.

Job Type: Part-time

• Part-time hours: 4 -16 per week
• Ability to commute/relocate:
• Dubai: Reliably commute or planning to relocate before starting work (Required)

Location

• Dubai (Required)