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indeed

Emailing & Coordination Executive

DESERT MOON STEEL TRADING
Dubai, UAE
AED 3,500/month
Yesterday
CoordinationEmailingExecutive
Free

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Overview

Job Title: Emailing & Coordination Executive – Shipping Company

Job Summary

We are looking for a detail-oriented Emailing & Coordination Executive to manage daily communication and coordination with customers in a shipping and logistics environment.

The role involves handling professional email correspondence, ensuring smooth coordination between internal departments and external clients, and supporting shipment-related communication activities.

Key Responsibilities

  • Handle day-to-day email communication with customers regarding shipments, inquiries, and updates
  • Coordinate with internal teams (operations, documentation, and logistics) to ensure timely responses
  • Follow up with customers for pending information, approvals, and shipment status updates
  • Maintain proper email records and communication logs for reference
  • Assist in resolving customer queries related to shipping schedules, delays, and documentation
  • Ensure professional and clear communication at all times
  • Support the operations team in coordination-related tasks as required

Requirements

  • Good written English communication skills
  • Experience in email handling and customer coordination (logistics/shipping experience preferred)
  • Basic understanding of shipping or freight forwarding operations is an advantage
  • Strong organizational and follow-up skills
  • Ability to work under pressure and manage multiple emails/tasks

Key Skills

  • Email communication
  • Coordination & follow-up
  • Customer service
  • Attention to detail
  • Time management

Work Environment

Fast-paced shipping and logistics company requiring daily coordination with customers and internal departments.

Pay: From AED3,500.00 per month

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