ELV Service Coordinator | Real Estate | AFET
Skills
About This Role
Overview
- The Service Coordinator is responsible for ensuring seamless service operations for the AMC Services Team in Dubai. This role requires effective planning, scheduling, and coordination of PPM activities and managing service requests. The coordinator will serve as the primary communication hub between clients, engineers, and operational teams, ensuring all processes align with SLAs and company standards. Success in this role involves maintaining high levels of customer satisfaction and efficient service execution, with detailed documentation and regular progress tracking.
Service Operations Management
- Function as the Service Coordinator for the AMC Services Team, ensuring seamless execution of service operations.
- Coordinate and schedule PPM activities in accordance with the annual maintenance plan.
- Receive, log, and manage service requests, ensuring timely deployment of engineers/technicians in the Manage engine portal.
- Monitor daily operations and service activities to ensure smooth execution and minimal disruption to client operations.
- Serve as the main point of contact between clients, field teams, subcontractors, and operations team for all service-related communications.
- Documentation and Reporting
- Track each work progress, update service records, and ensure closure of service requests within agreed SLAs.
- Maintain accurate documentation of service activities, work orders, and reports for tracking and client reporting.
- Experienced in ADMCC Technical documentation as per ADMCC guidelines.
Client and Stakeholder Interaction
- Promote customer satisfaction through timely updates, professional communication, and effective issue resolution.
- Escalate unresolved or high-priority issues to the service manager for prompt resolution.
- Coordinate with subcontractors and the procurement engineer to ensure material availability and timely execution of scheduled tasks and casual jobs.
- Compliance and Standards
- Ensure all service operations adhere to company standards, safety protocols, and quality expectations.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
ELV Service Coordinator | Real Estate | AFET
Al Futtaim Private Company (LLC) · Dubai
The Service Coordinator is responsible for ensuring seamless service operations for the AMC Services Team in Dubai. This role requires effective planning, scheduling, and coordi...
Skills
ELV Service Coordinator | Real Estate | AFET
Al-Futtaim · Dubai
Job Requisition ID: 178098 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emi
Skills
3 days ago
Apply Now↗Apply Now ↗ELV Service Technician
G4S · Dubai
Job Introduction We are currently looking for experienced ELV Technicians for our Electronic Security Systems Division. Reporting to the Maintenance Manager, the successful candidate will be responsible for assisting the
Skills
2 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required