ED Care Coordinator/Social Worker

Permanent / Part Time – 56 hours per fortnigh

Work across the Emergency Department and community supporting people with complex health and social needs

Join a supportive and experienced interdisciplinary team

Excellent benefits including salary packaging, Fitness Passport and professional development opportunities

An exciting opportunity exists for an experienced Social Worker to join our ALERT team as an Emergency Department (ED) Care Coordinator. Based within the Emergency Department at St Vincent’s Hospital Melbourne, this role focuses on the early identification, assessment and coordination of care for patients with complex health and social needs. You will provide timely and comprehensive assessment and care coordination to help patients access the most appropriate hospital and community-based services, supporting safe discharge and reducing barriers to ongoing care.

The role also extends beyond the Emergency Department, providing community-based case management and outreach support following discharge. You will work collaboratively with clients to identify their goals, coordinate their health and social care needs, facilitate involvement from other healthcare professionals and establish appropriate links with hospital and community services.

You will be an experienced and compassionate Social Worker who is confident working with people experiencing complex health and social challenges.

You will bring:

A recognised qualification in Social Work

A minimum of two years’ experience in a relevant acute and/or community setting

Eligibility for membership of the relevant professional association

Strong assessment, care coordination and case management skills

Excellent communication, interpersonal and multidisciplinary teamwork skills

The ability to work effectively with clients experiencing complex and intersecting health and social needs

A current Victorian Driver Licence

A current National Criminal History Check, or willingness to obtain one

ALERT provides specialist assessment, care coordination and outreach support for people with complex needs. The service supports patients who may experience one or more significant risk factors, including homelessness or housing instability, substance use, mental health concerns, disability, complex aged care needs and family violence. The ED Care Coordinator is based within the Emergency Department at St Vincent’s Hospital Melbourne and also provides community-based support and interventions as part of an interdisciplinary team. This position forms part of the Health Care for Homeless (HfH) Program , which brings together services across St Vincent’s that support people who are experiencing, or at risk of experiencing, homelessness. The program aims to improve access, integration and coordination of care while developing responsive services that meet the needs of this client group. The role also works closely with the Health Independence Program (HIP) to support coordinated care across hospital and community settings.

St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service providing a diverse range of adult clinical services. Our work is guided by our values of Compassion, Justice, Integrity and Excellence, and we are committed to providing high-quality, person-centred care to the communities we serve.

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

View Code of Conduct