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Ecommerce Manager
Arkan Marketing Services
Baladiyat ad Dawhah, QAT
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
E-commerce performance managementWebsite merchandisingPromotional planningConversion rate improvementEmail marketing campaignsCustomer segmentation
Role Overview
Own website performance, online merchandising, and customer retention for a fashion e-commerce business.
Improve the shopping experience, grow online sales, and manage email and WhatsApp marketing through independent execution.
Key Skills for This Role
E-commerce performance managementWebsite merchandisingPromotional planningConversion rate improvementEmail marketing campaignsCustomer segmentation
Full Job Posting
About the role
Own website performance, online merchandising, and customer retention for a fashion e-commerce business.
Improve the shopping experience, grow online sales, and manage email and WhatsApp marketing through independent execution.
Key responsibilities
- Manage homepage presentation, collections, landing pages, and promotional placements.
- Improve product visibility, navigation, and the shopping journey to increase conversion.
- Plan website activity for launches, new arrivals, restocks, and approved promotions.
- Set up and manage email and WhatsApp marketing tools and campaigns.
- Build customer segments and automated welcome, abandoned-cart, post-purchase, and reactivation journeys.
- Analyse online sales, conversion, average order value, repeat purchases, and campaign performance.
- Identify website improvements, brief developers, prioritise changes, and verify completed work.
- Deliver routine improvements within agreed authority and report results, priorities, and follow-up actions.
Qualifications
- Proven e-commerce performance experience in fashion, beauty, jewellery, accessories, or multi-brand retail.
- Hands-on website merchandising, promotional planning, and conversion improvement experience.
- Practical experience building email campaigns, segments, and automated journeys; ability to manage WhatsApp campaigns.
- Strong working knowledge of e-commerce platforms and website analytics.
- Evidence of personally delivered website improvements and customer campaigns with measurable results.
- Strong commercial judgement, organisation, and independent follow-through.
- Strong English communication skills; Arabic is an advantage.
- Available to join immediately.
Application
- Submit a CV and include managed stores, platforms and marketing tools used, two personally delivered improvement examples with results, and earliest joining date.
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