Ecomm Customer Supply Chain Associate

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognised brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition.

We are committed to offering products that make lives healthier and more enjoyable, and programmes that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love.

Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Relocation Assistance Offered Within Country Job Number #176077 - Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.

Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet.

Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals.

Together, let's build a brighter, healthier future for all.

The incumbent has to facilitate the Ecom team CS&L delivers on service levels to the customers of the company, with least lead time and lowest cost.

He/She should be driving Master data governance and service levels for Ecom by continuously engaging with multiple stakeholders like Customer counterparts, KAMs, CSMs and CP warehouse personnel.

• Master Data Maintenance at customer’s end/ our SAP system Customer MDM Files SPI Tracker Stock Report by Batch Details

• SPI Tracker
• Stock Report by Batch Details
• NPI Management : Listing and Stock requirement / Planning
• Fill Rate Analysis & Insights Daily Analysis of stock out items Weekly/Monthly Fill Rate reconciliation as per the customer need Loss parameter monthly trends Proactive communication to customers on potential availability gaps
• Daily Analysis of stock out items
• Weekly/Monthly Fill Rate reconciliation as per the customer need
• Loss parameter monthly trends
• Proactive communication to customers on potential availability gaps
• Returns Analysis Root Cause Analysis Customer communication and Liaison

• Customer communication and Liaison
• Ad Hoc CWeekly Customer Meetings Weekly Fill rate reconciliation discussion Operational cusstomer Requirements Data / Reports Event PO Billing Tracker
• Weekly Fill rate reconciliation discussion
• Operational cusstomer Requirements Data / Reports Event PO Billing Tracker

• Miscellaneous Appointment Issues Unloading Challenges ASN / EDI Issues
• Appointment Issues
• Unloading Challenges

• ASN Failure in Reliance
• EDI generation issue - Incorrect quantity conversion
• PO not reflecting in SAP
• IDOC failure flagging and RCA

• Strong technology background and knowledgeable about current trends, innovations and best practices
• Process-orientation and structured, organized thinking
• Excellent analytical ability and Solution Based Mindset Appropriate skill set for partnership and collaboration

Bachelors with a minimum of 2-3 years of work experience

• Customer Relationship experience / Stakeholder Management
• SAP experience Microsoft Office or Google Suites
• Experience with visualization tools such as Tableau, DOMO, etc #CPIL

Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. #LI-On-site