Early Careers: Technical Content DevOps Developer
Role Overview
Entry-level role for a recent graduate supporting AI-powered tools and pipelines for Fortinet technical content.
The Technical Content team creates documentation and training for Fortinet cybersecurity products.
The role works on production systems with mentorship from senior DevOps developers and content leads.
Key Skills for This Role
Full Job Posting
Role overview
Entry-level role for a recent graduate supporting AI-powered tools and pipelines for Fortinet technical content.
The Technical Content team creates documentation and training for Fortinet cybersecurity products.
The role works on production systems with mentorship from senior DevOps developers and content leads.
Location and work setting
- Based in Burnaby, British Columbia, Canada; the description specifies in-office work.
What you will do
- Automate content authoring, building, and publishing with scripts, tools, and GitLab CI/CD pipelines.
- Develop AI agents, skills, and MCP servers to connect content research, writing, review, and publishing.
- Build dashboards to track content metrics, including page traffic and usage.
- Maintain internal AI tools and model servers; handle upgrades, backups, and model deployments.
- Monitor AI token usage, GPU utilization, cost, and system performance.
- Create workflows to ingest and curate content for documentation, course blueprints, and lab scenarios.
- Automate lab environments, improve GitLab collaboration workflows, troubleshoot issues, and document fixes.
- Work with cross-functional content and product teams to develop tools that save time.
Required qualifications
- Bachelor’s degree in computer science, computer engineering, electrical engineering, MIS, or a related field, completed within the last two years or by the start date.
- 0–2 years of experience; co-op, internship, capstone, open-source, and personal projects count.
- Working knowledge of Python or another scripting language and task automation.
- Familiarity with Git source control workflows, including branches, commits, and merge requests.
- Hands-on project experience with LLMs or AI APIs.
- Comfort with the Linux command line.
- Clear written communication and interest in technical content.
Nice to have
- CI/CD experience with GitLab CI or GitHub Actions, or container experience with Docker.
- Experience with local open-weight models such as Ollama or vLLM, vector databases, agent frameworks, or MCP.
- Cloud platform or virtualization coursework or projects; familiarity with HTML, JavaScript, Markdown, or static site generators.
- Basic networking and security knowledge, or Fortinet or entry-level cloud certifications.
Compensation and benefits
- Expected Canadian base salary is $59,000–$71,000 annually.
- Benefits include medical, dental, vision, spending accounts, assistance programs, insurance, group RRSP with company match, paid time off, and flexible leave.
- Roles are eligible for the Fortinet equity program; bonus eligibility is reviewed at hire and annually at company discretion.
Development and team
- Offers mentorship and ownership of tools used by documentation and training teams worldwide.
- Provides production experience with applied AI, DevOps, cloud infrastructure, and Fortinet cybersecurity products.
- Fortinet describes its Burnaby team culture as collaborative, learning-oriented, and focused on innovation.
Application note
- The posting asks candidates to include a GitHub, GitLab, or portfolio link.
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