EAP Counselor
Role Overview
The New York City EAP is a confidential, problem-solving program available to all New York City non–uniformed employees and their dependents in addition to the Department of Education (DOE), NYC Health + Hospitals (H+H), Department of Correction (DOC) and New York City Housing Authority (NYCHA). The NYC EAP was created to act as a helping hand for NYC employees and their families. It is of utmost importance that NYC employees receive the mental, emotional, and social resources they need to feel healthy and supported in their work. In addition to delivering mental health counseling, these counselors will develop material for groups/workshops/presentations to be used with staff and clients. The counselors will assist with the development and maintenance of EAP resources for all EAP requested services. Counselors may be stationed at H+H facilities upon request to provide direct services onsite to H+H staff one day per week. EAP Counselor’s Duties and Responsibilities: - Provide services to clients including conducting intakes, formulating assessments and treatment plans and providing case management and follow up. - Interface with insurance carriers and treatment providers to facilitate optimum benefit usage and treatment delivery and preserve confidentiality for clients. - Interface with agency units to facilitate accountability to employer agency, protect confidentiality and report on compliance in cases where disciplinary stipulations are in effect. - Create and maintain confidential case records. - Provide consultation to supervisors and agency units on management of employees whose problems are affecting their job performance. - Participate in clinical and administrative meetings and in-service training. - Develop and maintain updated information on community resources. - Contribute to development and delivery of outreach programs. Required: - Master’s Degree in a mental health field (i.e. social work, mental health counselor). - NY State Licensure or limited permit. - Candidates must be able to accommodate a Monday – Friday work schedule that includes evening hours (two 11AM-7PM shifts). Once acclimated to the role, there is the option for 2 remote workdays (chosen by the program). COMMUNITY COORDINATOR - 56058
Full Job Posting
Minimum Qualifications
- 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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