E- Tailers Specialist
Skills
About This Role
Overview
INSPIRE \| EXHILARATE \| DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East.
In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers.
Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail.
It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.
Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing.
Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.
Their collective efforts have earned the Group the Great Place to Work® certification in several markets.
Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet.
Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What You'll Be Doing
The E-Tailers Executive is responsible for managing and growing the company’s online retail partners (e-tailers).
The role focuses on driving sell-out, maximizing online visibility, ensuring brand excellence across digital platforms, and delivering profitable growth in line with company objectives.
Account Management
- Manage day-to-day relationships with assigned e-tailer partners.
- Act as the main point of contact for commercial, operational, and marketing topics.
- Ensure alignment with brand guidelines and commercial strategy.
• Sales & Growth
- Deliver sales targets, growth, and profitability across e-tailer accounts.
- Optimize assortment, pricing, promotions, and stock availability.
- Monitor sell-out performance and take corrective actions where needed.
Commercial & Negotiation
- Support negotiations on commercial terms, margins, and promotional plans.
- Manage annual calendars including launches, exclusives, and key trading moments.
- Ensure ROI on promotions and online investments.
Digital Merchandising & Brand Image
- Ensure accurate product content, visuals, and descriptions on e-tailer platforms.
- Drive online visibility through banners, homepages, search, and paid media.
- Guarantee brand consistency and premium online execution.
Operations & Coordination
- Coordinate with supply chain to ensure optimal stock availability.
- Work closely with marketing, trade marketing, and finance teams.
- Track order processing, replenishment, and operational performance.
Reporting & Analysis
- Analyze sales, traffic, conversion, and stock KPIs.
- Prepare regular performance reports and insights for management.
- Monitor market trends, competitors, and e-commerce best practices.
What You’ll Need To Succeed
- Bachelor’s degree in Business, Marketing, or related field.
- 2–5 years of experience in E-commerce, Key Accounts, or Digital Sales.
- Experience working with online marketplaces or pure-player e-tailers.
- Strong commercial and analytical skills.
- Excellent communication and negotiation abilities.
Skills & Competencies
- Strong understanding of e-commerce dynamics.
- Data-driven mindset with solid Excel skills.
- Ability to manage multiple accounts and priorities.
- Cross-functional collaboration skills.
- High attention to detail and brand sensitivity.
Preferred (Nice To Have)
- Beauty, FMCG, or luxury brand experience.
- Experience in Middle East / GCC markets.
- Familiarity with Amazon Vendor Central, Seller Central, or similar platforms.
What We Can Offer You
With us, you will turn your aspirations into reality.
We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools.
This ensures we understand your strengths, your thinking, and how you approach real situations.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers.
At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future.
We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
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