E-Invoicing Compliance Program Manager

What You'll Do

What You'll Bring

How You'll Work

Additional information

Qualifications

• Essential
• Experience in e-invoicing, tax or regulatory compliance at a SaaS, ERP, or finance systems company.
• 3+ years of experience in solutions engineering, implementation, project delivery, or technical consulting at a SaaS, finance systems company, or Management Consulting Firm.
• Working knowledge of European e-invoicing, such as Peppol or national mandates in France, Germany, Belgium, or Poland, and the ability to explain it in plain language.
• Proven experience project managing customer implementations that involve several teams.
• Working knowledge of at least one ERP, such as NetSuite, Acumatica, Epicor, IFS, Syspro, SAP Business One, Sage, or Xero.
• A solid grasp of AP and AR processes, including invoice capture, approval workflows, and matching.
• Comfort in technical conversations covering APIs, integrations, data mapping, and document formats such as UBL or XML.
• Clear written communication, with the ability to turn complex requirements into guides others can follow.
• Comfort working independently and setting up a new function with little existing structure.
• Fluent professional English.
• Fluency in one or more European languages in addition to English, enough to run a customer call or read local requirements.
• Experience working with an e-invoicing access point, network provider, or tax authority platform.

Preferred Qualifications

• Strongly Preferred
• Experience building enablement material or training for implementation teams.
• Experience supporting ERP resellers and implementation partners.
• How You'll Work
• Based in Europe, with global scope. You work with colleagues and customers across regions, with time zone overlap by arrangement.
• You collaborate daily with Product, Engineering, Integrations, Customer Success, and the Solutions team.
• Occasional travel to customers and events.
• Additional information
• The Perks of Working at Traild
• Flexibility: we offer a range of remote, hybrid and flexible working options.
• Global team: we are growing across APAC, NA and EMEA and have team all across the world.
• We are growing at an exponential rate, this is an opportunity to get involved with a true rocketship with all the excitement and opportunities that comes with it
• Our team genuinely loves working at Traild: our eNPS score is 68, where anything above 50 is considered world-class.
• Please note that the final applicants for this job will be asked to consent in writing to a police check / criminal background check to the extent permitted by law in your jurisdiction of employment. Please note that Traild is an E-Verify employer.

Responsibilities

• Track country mandates, formats, and timelines, and turn them into clear requirements per country, per ERP, and per workflow
• Act as the internal point of contact on what compliance means for Traild in each market, and when needed work with external advisors or network providers to confirm it.
• Keep the compliance position current as mandates change, and make sure Product, Solutions, and Customer Success work from the same view.
• Project manage the delivery of e-invoicing to customers across ERPs and countries, from scoping through to go-live.
• Coordinate Product, Solutions, and Engineering so requirements, priorities, and timelines are clear.
• Work with the Integrations team so ERP integrations support country-specific data requirements and workflows.
• Work hand-in-hand with Customer Success on the first wave of e-invoicing implementations.
• Support Customer Success on e-invoicing tickets, including diagnosis, workarounds, and escalation to Engineering.
• Build the playbooks, training, and reference materials that let Customer Success implement e-invoicing without your direct support.
• Develop and maintain ERP and country guides for Solutions Engineers.
• Document how each ERP and country combination works, including gaps and agreed workarounds.
• Support Account Executives with e-invoicing demos, technical calls, scoping, and RFI responses.
• Give a straight answer on what Traild supports today in each country, and what sits on the roadmap.
• Bring recurring customer requirements back to Product with the context attached.