E-Commerce Manager - Tamil or Hindi

We are seeking a highly motivated and results-oriented E-commerce Manager to lead and optimize our online platform's growth and operations, with a strong focus on the Middle Eastern market, particularly the UAE.

The candidate should excel in auditing, competitor and SWOT analysis, conversion rates, product assortment, pricing strategies, customer journey, traffic, and developing a growth plan that includes strategic website improvements, SEO, content creation, campaigning, social media, influencer partnerships, marketplace expansion, and revenue target setting.

Create and manage targeted digital marketing campaigns (SEO, SMM, PPC, and email) focused on regional gifting preferences.

Optimize budgets on platforms like Google Ads and Meta, using tools such as Google Analytics and SEMrush for tracking and insights.

Use personalization strategies informed by user psychology, like occasion-based targeting.

Enhance conversion funnels, retargeting efforts, and A/B testing strategies to improve performance.

Oversee the e-commerce team in delivery, order fulfillment, customer service, and vendor management.

Ensure timely, accurate gifting orders during peak seasons.

Establish dashboards and SOPs for real-time logistics, inventory, and customer satisfaction tracking.

Work with production and packaging to maintain quality and consistency.

Enhance brand visibility by collaborating with influencers, forming partnerships for corporate gifting, and implementing seasonal campaigns.

Forge strategic alliances with local and premium brands while crafting culturally relevant brand stories.

Monitor brand performance to refine strategies for sustained positioning.

Coordinate product launches for regional gifting occasions, set pricing strategies based on market trends and competitor analysis, maintain product catalogue, develop bundling strategies, and collaborate with design and merchandising teams for visual appeal and product discoverability.