E-commerce manager
Role Overview
WYCON is hiring an E-commerce Manager for its Dubai headquarters to lead and grow its online business in the UAE and international markets.
The role develops e-commerce strategy, drives online sales, and improves the digital customer experience in collaboration with Marketing, Commercial, Product, and IT teams.
Key Skills for This Role
Full Job Posting
About WYCON Cosmetics
WYCON Cosmetics is an Italian beauty brand founded in 2009 and describes itself as operating more than 300 stores worldwide.
The company describes an international expansion plan and lists 2026 awards for Best Visual Experience and Best Retailer Elite.
The role
WYCON is hiring an E-commerce Manager for its Dubai headquarters to lead and grow its online business in the UAE and international markets.
The role develops e-commerce strategy, drives online sales, and improves the digital customer experience in collaboration with Marketing, Commercial, Product, and IT teams.
E-commerce and growth responsibilities
- Develop and execute e-commerce strategy to drive sales and profitability.
- Manage and optimize the e-commerce platform, product catalogue, and online merchandising.
- Track sales, conversion rate, average order value, traffic, and customer retention.
- Identify improvements to UX, conversion optimization, and the customer journey.
- Coordinate online campaigns, promotions, and product launches.
- Manage CRM, email marketing, and customer-retention activities.
- Analyze trends and competitors for growth opportunities; coordinate external agencies and technology partners.
Experience and technical qualifications
- Requires 3–5 years of e-commerce management experience; beauty, fashion, or retail experience is preferred.
- Strong knowledge of Shopify and e-commerce analytics is required.
- A solid understanding of digital marketing, CRM, SEO, and conversion optimization is required.
Other qualifications
- Strong analytical and commercial mindset, excellent organizational and communication skills, and passion for beauty, fashion, and digital innovation.
- Fluent English is required; Italian is a plus.
Employment details
- Contract type: Full-time.
- Location and work arrangement: Dubai, UAE; on-site.
Compensation
- Compensation package and level will be aligned with experience and seniority; no salary amount or pay cadence is specified.
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