E-Commerce Executive- IT Distribution
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About This Role
Overview
Our client is a Dubai-based IT distribution and solutions company specializing in IT infrastructure, cybersecurity, and advanced technology solutions across the Middle East and Africa (MEA).
Job Summary
The E-Commerce Executive will manage and grow the company’s online sales channels across the UAE and GCC, including marketplaces and B2B portals.
The role involves handling IT product listings, pricing aligned with the local market, inventory coordination, and supporting digital sales growth for hardware, software, and networking solutions.
1. Marketplace & Channel Management (UAE Focus)
- Manage listings and sales on regional platforms
- Coordinate with marketplace account managers for promotions and campaigns
- Ensure compliance with UAE marketplace policies and VAT requirements
2. Product Listings (IT Distribution Focus)
- Create and maintain detailed listings for IT products (laptops, printers, servers, networking devices, accessories)
- Upload Arabic + English content where required
- Ensure accurate specs, SKU mapping, and warranty details (important in UAE market)
3. Pricing & Market Alignment
- Monitor competitor pricing across UAE distributors and online sellers
- Adjust pricing based on:
- Import costs & currency fluctuations
• Uae Vat (5%)
- Market demand and promotions
- Coordinate with sales team for B2B pricing strategies
4. Inventory & Supply Chain Coordination
- Work closely with warehouse (JAFZA / Dubai mainland operations)
- Sync stock across ERP and online platforms
- Manage backorders, lead times, and product availability
5. Order Processing & Fulfillment
- Handle daily order processing (B2C & B2B)
- Coordinate with logistics partners
- Ensure timely delivery across UAE and GCC
6. Sales Performance & Reporting
- Track KPIs such as:
- Revenue by channel
- Conversion rates
- Top-selling SKUs
- Prepare weekly/monthly reports for management
- Identify high-demand IT categories (e.g., gaming laptops, networking gear)
7. Customer & Vendor Coordination
- Handle customer inquiries (technical + order-related)
- Coordinate with vendors/brands for product data
- Manage returns, warranty claims, and replacements
8. Digital Marketing & Promotions
- Support campaigns during key UAE sales periods:
• Dubai Shopping Festival
- White Friday
- Ramadan
- Assist with Google Ads, marketplace ads, and email campaigns
- Improve SEO for product pages
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Job Overview: We are looking for a highly motivated and detail-oriented E-commerce Executive to join our team. Who can create product listings that appeal to our customers, and ensure all listings are optimized correctly
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