E-Commerce & Digital Marketing Specialist

Role overview

Marketplace and website operations

• Manage Amazon UAE, Noon, and other seller accounts, listings, product catalogs, variations, content, pricing, and stock.
• Monitor orders, returns, refunds, inquiries, promotions, account health, policy compliance, listing errors, and performance.
• Coordinate marketplace fulfillment, including FBA or FBN where applicable; monitor fees, advertising costs, and profitability.
• Manage WordPress and WooCommerce products, plugins, themes, payment gateways, shipping, integrations, performance, security, backups, and updates.
• Troubleshoot website and checkout issues; improve product pages, navigation, user experience, SEO, and conversion.

Advertising, analytics, and social media

• Create and optimize Google Search, Shopping, Performance Max, and remarketing campaigns; manage Merchant Center feeds and resolve feed or policy issues.
• Manage Google Ads tracking, GA4, Google Tag Manager, budgets, conversion rates, acquisition costs, and ROAS.
• Manage Meta campaigns, product catalogs, retargeting, dynamic ads, Pixel and Conversions API integrations where applicable.
• Maintain social accounts and content calendars; create or coordinate posts, graphics, videos, captions, product announcements, and promotional copy.
• Handle social engagement and customer inquiries; track analytics, reach, engagement, clicks, and conversions, and recommend improvements.

Catalog and performance management

• Coordinate product information, pricing, stock, and inventory synchronization with purchasing, warehouse, and sales teams.
• Update specifications, barcodes, GTINs, and brand attributes; resolve discrepancies and use spreadsheets, templates, and automation for bulk updates.
• Monitor channel sales, revenue, margins, advertising costs, marketplace fees, returns, and profitability; prepare regular performance reports.
• Improve product visibility, rankings, conversion rates, campaign effectiveness, website performance, and e-commerce operations.

Required qualifications

• Minimum 3 years of hands-on e-commerce operations and digital marketing experience.
• Practical experience with Amazon Seller Central and Noon seller accounts.
• Strong working knowledge of WordPress and WooCommerce; WooCommerce experience is required.
• Experience managing Google Ads, Meta Ads, Google Merchant Center, and product feed troubleshooting.
• Knowledge of catalogs, inventory synchronization, order processing, marketplace policies, Excel or Google Sheets, GA4, conversion tracking, and advertising metrics.
• Strong troubleshooting, analytical, organizational, and communication skills; ability to independently prioritize and manage multiple platforms.

Preferred qualifications

• A bachelor's degree is preferred.
• Consumer electronics, mobile phone, accessory, Amazon FBA, Noon FBN, marketplace advertising, ERP, inventory, multichannel listing, or feed synchronization experience is preferred.
• SEO, product ranking optimization, conversion rate optimization, and basic HTML/CSS are advantageous.
• The posting lists Google Ads, Meta Ads, Amazon Seller, Noon Seller, electronics selling, and UAE market experience as preferred; WooCommerce experience is listed as required.

Performance expectations

Workplace

• Work location is in person.