E-Commerce Assistant

Role overview

Responsibilities

• Monitor stock levels and identify replenishment needs across the warehouse and external fulfilment centres.
• Raise purchase orders, confirm lead times and chase deliveries; build and book inbound shipments, labels and carrier arrangements.
• Run packing sessions around three days a week, print labels and direct warehouse staff through the work.
• Receive deliveries, check against purchase orders and resolve shortages or damage with suppliers.
• Maintain stock records, carry out counts, and keep the warehouse organized, safe and tidy.
• Build supplier relationships and take on pricing and terms negotiations over time.
• Report stock positions, incoming deliveries and potential stockout risks.

Requirements

• Stock control, purchasing or dispatch experience is preferred; training is available for the right candidate.
• Confident giving direction, comfortable with numbers, spreadsheets and stock data, and organized, accurate and able to prioritize.
• Willing to work around three days a week in the warehouse.
• Good written and spoken English is required for supplier dealings.
• Online marketplace, third-party fulfilment or order management system experience is desirable.
• GCSE or equivalent is required.

Schedule and employment

• Full-time, permanent position; 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm with a 30-minute lunch.
• Pay is £26,000 per year.

Benefits

• Progression is available; benefits include 28 days annual leave including public holidays, pension, casual dress, employee discount and free on-site parking.

Workplace

• Work location is in person; the role includes regular warehouse-floor work.