Dynamics Developer II

• Lead and Deliver Microsoft Dynamics 365 Solutions to Optimize Business Processes
• Lead Microsoft Dynamics 365 ERP/CRM projects, including upgrades, migrations, and end-user support.
• Configure and customize Dynamics 365 applications which may involve CRM, and ERP ( Business Central or Supply Chain Management versions of Dynamics ) .
• Build and maintain Power Apps and Power Automate flows to streamline business processes and automate workflows.
• SharePoint administration
• Ti mely delivery of project milestones , maintain clear stakeholder communication.
• Analyze business processes to identify opportunities for automation / optimization.
• Documentation: business requirements, functional specifications, process flows.
• Conduct gap analyses and recommend enhancements or new solutions .
• Maintain data integrity through validation, audits, and reconciliation.
• Communicate system changes and outages to the CAB prior to implementation.

Please note that this job description is not designed to cover or contain a comprehensive list o f activities, duties or responsibilities that are required of the employee for this job .

Duties, responsibilities and activities may change at any time with or without notice.

Preferred Qualification s:

• Bachelor’s degree in IT, Computer Science, Business Administration, or related field (or equivalent experience).
• 6+ years of experience in business systems or IT support.

• Bachelor’s degree in related field (or equivalent experience).
• 3–6 years of experience in developing business applications, cloud system administration, or data analyst role (internships acceptable).

• Solid understanding of Microsoft Dynamics 365 CRM and ERP, including configuration and customization.
• Proficiency in Power Apps and Power Automate for workflow automation.
• Experience in creating business rules, forms, views, command bar extensions
• Deep understanding of Dataverse data modeling (tables, relationships, choices)
• Knowledge of CRM configuration vs customization boundaries
• Effectively provide SharePoint administration tasks.
• Strong knowledge of business processes and data analysis tools.
• Experience with SharePoint workflows and IT infrastructure.
• Proven ability to design and implement business solutions.

• Customer-Centric Mindset: Committed to understanding user needs and delivering solutions that enhance business value and user experience.
• Accountability, taking ownership to resolve customer needs
• Stakeholder Engagement Influence: Building t rust and consensus across departments, liaison between business and IT to align solutions / strategic goals.
• Excellent organizational skills with attention to detail and a commitment to quality.
• M anaging deadlines, priorities, and deliverables in a fast-paced environment.
• A strong focus on user experience and stakeholder satisfaction, ensuring solutions are intuitive and aligned with business goals.

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