Duty Free: Retail Sales Associate

Overview

Key Responsibilities

• Create Meaningful Connections: Focus on building relationships with customers by understanding their needs and delivering personalized solutions—because it’s all about making happy customers, not just closing sales.
• Collaborate for Success: Work hand-in-hand with the Customer Service Store Manager to enhance the shopping experience by recommending optimal product placements and alternative locations that best serve our customers’ desires.
• Deliver an Unforgettable Experience: Provide a holistic shopping journey for our customers through in-depth product knowledge and exceptional service that leaves a lasting impression.
• Embrace Our Travel Retail Philosophy: Gain insights into our unique approach and ensure compliance with our return policy, helping to create a seamless experience for our travelers.
• Be a Reliable Resource: Share accurate and up-to-date information with customers. If you don’t have the answer immediately, take the initiative to find it before they leave, ensuring they feel valued and informed.

Requirements

• Strong dedication to customer satisfaction and an understanding of its impact on business success.
• Excellent verbal and written communication skills to connect with diverse audiences.
• Ability to build positive relationships with customers and team members.
• Proven track record of meeting sales goals and objectives.

Benefits

• Incentive-based rewards.
• Comprehensive training from a leading international visitor experience partner.
• Opportunity to contribute to customer satisfaction and business growth.
• Valuable experience in the travel industry.
• If you are passionate about sales and customer service and are looking for your next challenge, apply below!
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