DTS Business Analyst

South Yorkshire Mayoral Combined Authority

Sheffield, KSA

fulltime

Mid-Senior

2 days ago

Requirements GatheringBusiness Process MappingStakeholder AnalysisUMLBPMNAgile

Apply

Free

Job Fit Check

Base Career helps you apply smarter for this job.

Ready to Scan

Key skills for this role

Requirements GatheringBusiness Process MappingStakeholder Analysis

Smart Apply

Full Job Posting

Overview

Hours: 37 hours per week (full time)
Contract: 3 x Permanent
Salary: Grade 8 - £39,153 - £41,772
Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office)
We are recruiting three permanent Business Analysts to join our Digital & Technology Services (DTS) team.
This is an exciting opportunity to play a key role in delivering digital transformation across the organisation.
As a Business Analyst, you will act as a vital link between business needs and technology solutions, working closely with stakeholders to understand requirements, analyse processes, and identify opportunities for improvement.
You will contribute to shaping how digital services are designed and delivered, ensuring solutions align with strategic priorities and deliver measurable value.
Working as part of a collaborative DTS team, you will support the delivery of complex projects and programmes, helping to drive efficiency, enhance services, and enable smarter ways of working through the effective use of technology.
You will also help translate business challenges into clear requirements and actionable insights, supporting informed decision-making and successful change implementation.
Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile. (please see role profile attached).
Please note, all applications should be made directly via our careers portal.

About The Role

Operating within a Digital, Technology Services (DTS) environment, this role supports the delivery of the digital strategy by applying structured business analysis to identify, define, and enable technology-driven change.

You will ensure that digital initiatives are grounded in clear business needs, aligned to strategic priorities, and supported by robust analysis, requirements definition, and evaluation.

About You

We’re looking for an experienced Business Analyst with strong analytical capability and a solid understanding of how technology can enable business improvement.

Comfortable working in a complex environment, this role requires the ability to manage competing priorities while engaging effectively with a wide range of stakeholders.

Skills And Previous Experience

Proven experience operating as a Business Analyst within a Digital, Technology Services (DTS) or IT delivery environment, supporting the successful delivery of change across programmes and projects
Demonstrable experience delivering business analysis activities across the full IT delivery lifecycle, including requirements engineering, solution design support, testing (UAT), and implementation
Experience applying structured business analysis techniques (e.g. requirements elicitation, process modelling, user stories, use cases) within digital and technology change initiatives
Strong experience working with stakeholders across business and technical teams within a DTS/IT environment, including facilitating workshops and managing competing priorities
Proven ability to apply analytical techniques (e.g. root cause analysis, gap analysis, impact assessment) to complex business and system problems within IT delivery contexts
Experience working with digital platforms and enterprise systems, ideally including CRM solutions (e.g. Microsoft Dynamics) and web-based applications

Qualifications And Knowledge

Educated to degree level or equivalent professional experience
Evidence of ongoing professional development in Business Analysis (e.g. BCS/ISEB, IIBA or similar)

Benefits

All colleagues have access to a

Local Government Pension Scheme

and the chance to be part of an organisation where you can really make a difference.

Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities.

Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.

In addition to the above, some of our benefits include -

Holiday Entitlement

– From 28 to 36 days annual leave entitlement (depending on length of service)

*plus*

bank holidays.

Pro-rata for part time colleagues.

Annual Leave Purchase Scheme

– The ability to purchase up to a further 15 days per year in additional to your normal annual leave

Hybrid working

– Our offices are a space where we come together and collaborate.

Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time.

Please note, unless specified within the job advert, we cannot accommodate remote working contracts.

Flexible Hours Scheme

– Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours.

Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.

Rewarding You

Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.
Training on the job
Support with upskilling skills through on-the-job training and qualifications

Professional Membership Fees

– Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.

Diversity At South Yorkshire Combined Mayoral Authority

Our workforce is made up of a diverse community, where we all belong and feel part of something bigger.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.

Where candidates share disabilities within the application process, if they demonstrate that they meet all

*essential*

criteria from the Role Profile within their application, they will automatically be invited to interview.

If you require any reasonable adjustments throughout the process, please contact recruitment@southyorkshire-ca.gov.uk or include within your application form detailing the adjustment and how it will assist in managing any barriers.