DT Commerical AI & Agentic Lead
Role Overview
The DT Commercial AI & Agentic Lead will play a critical role in shaping and delivering UCB’s AI & GenAI-powered transformation within the Patient Impact organization (i.e. Commercial). This role will drive the design, implementation, and scaling of agentic AI solutions (e.g., prioritization of use cases, multi-agent ecosystems, super agents, agent-to-agent orchestration) to enhance patient outcomes and transform commercial and engagement capabilities. Who you’ll work with The role combines strategic leadership with hands-on delivery, ensuring that GenAI initiatives (e.g., connected to CRM evolution, Healthcare professional engagement, operating model transformation) are technically sound, scalable, and aligned with business value. This individual will partner with Patient Impact, Commercial, Medical, Marketing teams to co-create solutions. What you’ll do Drive execution of GenAI transformation Project & programs within Patient Impact (scope, budget, vendor, timelines, governance etc.) Manage delivery of complex initiatives & Ensure strong program governance, prioritization, and value tracking. Act as a trusted advisor to business leaders on GenAI capabilities and opportunities. Facilitate organizational transformation towards AI-first ways of working Lead the end-to-end design of agentic AI solutions, ensuring robustness, scalability, and compliance in collaboration with other DT teams (DT AI, Infra & other) Define target architectures, including integration with CRM, data platforms, and external ecosystems. Challenge vendors and partners on technical design, architecture, and implementation choices. Ensure alignment with DT AI, enterprise architecture, security, and data governance standards. Select and manage technology vendors, AI partners, and system integrators. Act as a technical counterpart to vendors, able to challenge and validate designs. Define and drive the Patient Impact GenAI strategy, focusing on agentic architectures (agent-to-agent, orchestration layers, super agents). Identify high-impact use cases (e.g., CRM evolution, personalization, omnichannel engagement, patient journey optimization). Translate business priorities into technology roadmaps and scalable AI solutions. Act as a thought leader on emerging GenAI and agentic paradigms in pharma. Build internal capabilities in agentic AI, orchestration frameworks, and GenAI platforms. Promote reuse of components (agents, tools, workflows). Contribute to enterprise-wide GenAI strategy and communities of practice. Ensure solutions meet UCB standards in performance, scalability, compliance, and cost-effectiveness. Interested? For this role we’re looking for the following education, experience and skills Required: Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field 8+ years extensive experience in Digital Technology or IT leadership roles within complex enterprise environments.
Full Job Posting
What you’ll do
- Drive execution of GenAI transformation Project & programs within Patient Impact (scope, budget, vendor, timelines, governance etc.) Manage delivery of complex initiatives & Ensure strong program governance, prioritization, and value tracking. Act as a trusted advisor to business leaders on GenAI capabilities and opportunities. Facilitate organizational transformation towards AI-first ways of working Lead the end-to-end design of agentic AI solutions, ensuring robustness, scalability, and compliance in collaboration with other DT teams (DT AI, Infra & other) Define target architectures, including integration with CRM, data platforms, and external ecosystems. Challenge vendors and partners on technical design, architecture, and implementation choices. Ensure alignment with DT AI, enterprise architecture, security, and data governance standards. Select and manage technology vendors, AI partners, and system integrators. Act as a technical counterpart to vendors, able to challenge and validate designs. Define and drive the Patient Impact GenAI strategy, focusing on agentic architectures (agent-to-agent, orchestration layers, super agents). Identify high-impact use cases (e.g., CRM evolution, personalization, omnichannel engagement, patient journey optimization). Translate business priorities into technology roadmaps and scalable AI solutions. Act as a thought leader on emerging GenAI and agentic paradigms in pharma. Build internal capabilities in agentic AI, orchestration frameworks, and GenAI platforms. Promote reuse of components (agents, tools, workflows). Contribute to enterprise-wide GenAI strategy and communities of practice. Ensure solutions meet UCB standards in performance, scalability, compliance, and cost-effectiveness. Interested? For this role we’re looking for the following education, experience and skills Required: Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field 8+ years extensive experience in Digital Technology or IT leadership roles within complex enterprise environments. Experience in the pharmaceutical industry is required, ensuring understanding of regulatory and business context. Preferred: Proven track record delivering AI and GenAI initiatives, ideally at scale and with business impact. Strong technical expertise in GenAI, including LLMs, RAG, copilots, and orchestration frameworks. Deep understanding of agentic architectures such as multi-agent systems and autonomous workflows. Solid experience in solution architecture, system design, and integration across enterprise platforms. Demonstrated ability to define strategy while also executing and delivering complex transformation programs. Preferably strong exposure to commercial pharma (CRM, omnichannel, HCP/patient engagement use cases). Excellent stakeholder management skills, with the ability to influence senior leaders and drive alignment. This positions reasonably anticipated base salary range is $148,000-$195,000. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range. Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!
About UCB
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at UCB
Legal Lead Market Access & External Engagement Europe (UK)
Slough, GBR
Make your mark for patients We are looking for a Senior Legal Counsel (Legal Lead Market Access & External Engagement EU) who is collaborative, pragmatic and strategic to join our European Legal team, based in Europe wit
Global Patient Engagement and Advocacy Lead - Immunology (US)
, USA
Associate Director, Clinical Trial Devices
, USA
Academic Center Executive Sr./ North Central
, USA
Health Economic & Outcomes Research Strategy Lead (Germany)
, USA
Associate Director, Clinical Trial Devices
, USA
Characterisation Project Lead (UK)
Slough, GBR
Legal Lead Market Access & External Engagement Europe (UK)
Slough, GBR
HCP Partner Immunology Montreal
Montréal, CAN