Driver

Job Description:

We are seeking a compassionate and reliable individual to join our team as a part-time Driver for the Bethany Link. In this role you will provide safe, friendly, and dependable transportation for riders traveling throughout the Bethany and Hillsboro areas. You’ll make a meaningful impact by helping community members access TriMet connections and meet their daily mobility needs.

The driver is the heart and soul of the transportation program. The service provided by the driver helps older adults and people with disabilities live independent, quality lives by providing them access to necessary community services. The driver provides transportation services using agency owned vehicles. The driver reports to, assists and works cooperatively with the Program Manager in providing safe and efficient transportation to customers without other alternatives.

What We Do, and Why It Matters:

Ride Connection is a private, nonprofit organization based in Portland, Oregon, committed to meeting community transportation needs one person at a time. Our mission is to move lives by providing safe, personalized transportation for people who need it, helping individuals access healthcare, essential services, and opportunities to thrive. By giving people the means to get around, we promote independence, inclusion, and improved quality of life throughout the communities we serve.

Details:

Schedule: Monday through Friday, 5:15 AM to 10:45 AM. Vehicle: 14 passenger bus. Service Area: Hillsboro/Bethany community shuttle route, reporting to 1675 SW Marlow Portland, OR.

Prioritizes the safety of customers, themselves and the general public by providing safe door-to-door service to the customer and always driving defensively

Transports customers according to the schedule and/or instructions given by the Program Manager or the Service Center if the Program Manager is unavailable

Maintains communication with the Program Manager and or Service Center at all times

Notifies the Program Manager or the Service Center (as appropriate) of any variations to the schedule

Assists customers between the vehicle and the door of the origin/destination location utilizing appropriate assistance techniques

Assists customers with mobility devices, bags, packages, and other items

Advises the Program Manager of any issues or problems, especially situational reports regarding delayed customer pick-ups or drop offs, or customer cancels, concerns

Informs Program Manager of changes in customer mobility detail and customer address detail whenever necessary

Performs daily pre-trip and post-trip vehicle inspections

Maintains accurate ride information records (customer information, mileage, hours, etc.)

Attends required training and retraining sessions

Provides Program Manager with advance notice of scheduled absences

Represents Ride Connection in a professional manner to our service partners, our funders, and the community

Develops, maintains and enhances relationships with Ride Connection staff, partners, customers and supporters

Assists with vehicle upkeep and carwash activities as required

Monitors vehicle fuel level and purchases fuel at an appropriate and efficient time so schedule delays do not occur

Values promptness and reliability

Maintains customer confidentiality at all times

Follows approved operational procedures at all times

Reports all vehicle incidents/accidents no matter how slight without delay

Maintains a personal and professional driving record with no more than two traffic violations or preventable collisions (or the combination of a traffic violation and a preventable collision) within a three-year period

Provides superior quality customer service to ensure that each person who requests Ride Connection service is treated with dignity, respect and patience

Participates in required training programs and attends all staff meetings as required

Activities of this position actively support inclusive practices that determine the needs and preferences of our target population

Adheres to current Ride Connection Personnel Policies

Performs other duties as assigned