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Key skills for this role
About the Role
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table.
Key Skills for This Role
Full Job Posting
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
Here, we believe in you and what you bring to the table.
There are many opportunities for development and advancement.
Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
- Pick up and drop off hotel guests to and from airports, attractions, business locations, and other destinations.
- Assist guests with luggage and personal belongings.
- Operate hotel vehicles safely and comply with all traffic laws and regulations.
- Follow designated routes while ensuring passenger comfort and safety.
- Conduct daily vehicle inspections.
- Greet guests courteously and maintain a professional appearance.
- Provide information about the hotel and local attractions when requested.
- Handle guest inquiries politely and efficiently.
- Monitor arrival and departure schedules.
- Maintain logs of trips, mileage, fuel consumption, and vehicle maintenance.
- Ensure vehicle registration, insurance, and licenses are current.
- Follow hotel safety and security procedures.
- Report accidents, incidents, or suspicious activities immediately.
- Coordinate with the front office, concierge, and guest services teams.
- Assist during special events, VIP arrivals, and group transportation arrangements.
Qualifications
- Valid driver's license and clean driving record.
- Knowledge of local roads and destinations.
- Excellent customer service and communication skills.
- Time management and punctuality.
- Basic vehicle maintenance knowledge.
- Professional appearance and attitude.
- Additional Information **Our commitment to Diversity & Inclusion:**
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- Why work for Accor?
- We are far more than a worldwide leader.
- We welcome you as you are and you can find a job and brand that matches your personality.
- We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
- By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
- Discover the life that awaits you at Accor, visit https://careers.accor.com/
- Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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