Dowty Field Services Representative

Job Duties & Responsibilities

Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products

Provide on-site interpretation of data and technical instruction

Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate

Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports

Be responsible for reports, including obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support

Assist customers in scheduling maintenance and workload

Assist in ensuring parts meet established schedules

Make recommendations on findings

Review effectiveness of maintenance actions in order to identify training needs

Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements

Perform intermediate and depot level maintenance

Hands on repair and maintenance of the R391 Composite Propeller System and related components

Minimum Required Qualifications:

Associate’s Degree or High School Diploma / GED from an accredited school or institution.

This position requires up to 60% travel to global destinations

Able to lift minimum of 65 lbs.

Desired Qualifications & Experience:

2+ years performing extensive repairs and conversions as well as maintenance and repair work to aircraft engine and/or propeller systems

Bachelor's Degree from an accredited college or university (Or a High School Diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position)

Strong oral and written communication skills

Strong interpersonal and leadership skills

Proven analytical and continuous improvement mindset

Ability to multi-task and manage multiple priorities in a fast-paced operational environment

Ability to interface at all levels of the organization, both internally and externally

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.

Relocation Assistance Provided: Yes