Door Lady

Overview

Door Lady

About Us

Door Lady,

Key Responsibilities

• Greet guests courteously upon arrival and departure, ensuring a positive and lasting impression.
• Open doors, assist guests entering and exiting the hotel, and manage traffic flow at the entrance.
• Coordinate with Concierge and Bell Services to support guest assistance and luggage handling.
• Monitor the entrance area to ensure cleanliness, order, and guest safety always.
• Provide basic guest assistance and directions while maintaining a professional and polished presence.

About You

• Excellent interpersonal and guest service skills with a friendly attitude.
• High attention to grooming, posture, and personal presentation.
• Ability to remain calm, observant, and proactive in a high-traffic environment.
• Strong teamwork skills and ability to coordinate with multiple departments.
• Reliable, courteous, and committed to 5-star luxury service standards.
• High school certificate or equivalent qualification.
• Previous experience in a guest-facing or hospitality role is preferred.
• Formal training in customer service or luxury hospitality standards is an advantage.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
• We are an equal opportunity employer.
• Applications from all qualified candidates are welcomed.
• All information provided by applicants will be treated in and used only for recruitment purposes.
• We appreciate your interest in joining us.
• Please note that only successful candidates will be contacted.