Document Controller

Role overview

Document management

• Manage incoming and outgoing documents in electronic and paper formats through established procedures and standards.
• Operate the document-control system for incoming and outgoing information.
• Collate, monitor, and distribute information regularly; maintain current records for team access.
• Issue and distribute controlled copies in accordance with the Design Management Plan.
• Check drawing information for conformance with agreed status and format.
• Liaise with designers and specialist suppliers regarding information queries.
• Troubleshoot the drawing-management system and peripherals; advise users on issue procedures and system access.
• Review and revise procedures periodically and arrange authorization by relevant personnel.

Staff supervision and training

• Supervise and manage junior Document Control staff.
• Train participants, designers, and specialist suppliers to use the drawing-management system.
• Recommend departmental procedure improvements to meet relevant procedural and legislative requirements.

Operational accountabilities

• Ensure adherence to relevant safety, quality, and environmental procedures and controls.
• Identify continuous-improvement opportunities in processes and practices.
• Report project design performance in liaison with the Design Manager.
• Perform other reasonable tasks assigned by the Line Manager.

Required skills

• Intermediate proficiency with IT applications, including Excel, Outlook, and Word.
• Strong organizational and document-management skills.
• Ability to train and supervise junior document-control staff.
• Excellent communication skills for liaising with designers and suppliers.

Qualifications and experience

• Diploma or degree in Information Management or a related discipline.
• Intermediate-level IT skills, particularly Excel, Outlook, and Word.
• 3 to 5 years of experience in the construction business.
• Behavioral competencies include customer focus, collaboration, complexity management, influence, initiative, results orientation, developing talent, adaptability, and self-awareness.

About the company