Document Controller
Role Overview
Supports project delivery through preparation, submission, tracking, and maintenance of project documents.
Coordinates with project teams, Accounts, and service teams to keep documents and trackers complete, current, and accessible.
Key Skills for This Role
Full Job Posting
Role overview
Supports project delivery through preparation, submission, tracking, and maintenance of project documents.
Coordinates with project teams, Accounts, and service teams to keep documents and trackers complete, current, and accessible.
Document control and project duties
- Prepare project handover documents, confirm completeness with the project team, submit them to Accounts, and update handover trackers.
- Upload handover documents in ME Tools to support service handover to SMS and check that required files are included.
- Update daily KPI information in Power BI and follow up on missing or inconsistent team inputs.
- Coordinate service tool configuration, maintain configuration records, and coordinate timesheet collection, review, and finalization.
- Maintain Survey app update trackers and prepare and issue site sticker labels using project and equipment information.
- Prepare and submit drawings, material submissions, RFIs, method statements, and WIRs in coordination with technical teams.
- Maintain engineering document registers with references, revisions, dates, review status, and outstanding actions.
- Prepare and issue contractual and Ex-Works letters with authorized teams, retaining correspondence and tracking responses.
- Compile and submit standard project O&M manuals and maintain revision and submission records.
What you will need
- 3–5 years of experience supporting project document control, engineering submissions, handover documentation, and document registers.
- Ability to maintain accurate references, revision records, submission status, and correspondence logs.
- Microsoft Office proficiency, particularly Excel, and ability to work with Power BI updates.
- Clear written and verbal communication and coordination across project, engineering, Accounts, and service teams.
- Strong attention to detail, organization, confidentiality, and ability to manage multiple document deadlines.
About Otis
Otis manufactures, installs, and services elevators and escalators worldwide.
The company describes its values as Safety, Ethics, and Quality.
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