Document Controller

Role overview

Key responsibilities

• Maintain physical and electronic document systems and registers; track submissions and follow up on pending documents.
• Quality-check, log, classify, index, number, file, store, and distribute controlled documents through approval workflows.
• Coordinate document reviews, approvals, releases, deadlines, and distribution with internal and external stakeholders.
• Maintain secure archives and backups, support audits, report nonconformance, and correct documentation discrepancies.
• Provide retrieval support, resolve document queries, report compliance and performance, and guide junior staff.
• Coordinate translations and support workflow improvement initiatives.

Essential qualifications

• High school qualification plus at least 2 years of job-related experience, or a bachelor’s degree or equivalent plus at least 1 year.
• Experience in administrative, personal assistance, secretarial, clerical, data-entry, or document-control work.
• Proficiency in MS Office; good knowledge of PDF editing, databases, Excel registers, document management, or filing systems.
• Good spoken and written business English; strong organization, follow-up, communication, coordination, and time-management skills.
• Attention to detail, confidentiality, ability to work with minimal supervision, and a basic understanding of document-control procedures and systems.

Preferred qualifications

• Three to four years of related administrative experience and exposure to multicultural or dynamic environments are preferred.
• Basic knowledge of EDMS or information-management systems such as SharePoint, Aconex, Primavera, E-Docs, or Autodesk is preferred.
• Basic MS Publisher knowledge, Arabic communication and reading ability, and analytical, collaboration, and problem-solving skills are preferred.