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DOCK LEAD

ABM US
Normal, USA
Full-time
Lead
Onsite
$20.00-$20.50
Discovered Today

Full Job Posting

Qualifications

  • Must be 18 years of age or older.
  • Must meet all requirements to receive required site badges, including successful completion of a background check.
  • Previous experience in dock operations, shipping/receiving, warehouse support, logistics, or lead experience preferred.
  • Ability to safely lift, move, push, and pull materials in a physically active work environment.
  • Ability to work in a fast-paced environment while maintaining safety and organization.
  • Knowledge of pallet jacks and other basic material handling equipment preferred.

Responsibilities

  • Essential Functions
  • Always communicate regularly and professionally with client, teammates, staff, drivers, and other contractors.
  • Lead operations in assigned dock and staging areas as directed by the Supervisor. Assigned areas may change daily depending on client needs and operational priorities. - Assist with staff training and support the safe movement, loading, unloading, and staging of materials, shipments, and equipment.
  • Monitor dock activity to help maintain workflow, organization, and timely completion of assigned tasks.
  • Comply with all security, compliance, and safety standards and procedures established by ABM and our Client.
  • Report to the ABM site Supervisor on all assigned tasks, concerns, and operational updates.
  • Provides leadership, direction, and positive coaching to team members.
  • Establishes and maintains effective communication and working relationships with clients, co-workers, building leads, supervisors, managers, drivers, and vendors.
  • Assures the highest quality of customer satisfaction.
  • Provides guidance in safety procedures, dock processes, material handling, and workflow expectations to assigned areas and crew members.
  • Assists with the training of site staff and possible scheduling of work assignments.
  • Ensures proper use of break times and punches.
  • Leads and participates in a team to ensure the successful completion of assigned tasks according to ABM standards and protocols and reports completion to the Supervisor.
  • Responsible for the operation and leadership of the shift in the absence of the Supervisor.
  • Assists the Supervisor and site Managers in the direction and supervision of field team members.
  • Helps oversee daily dock flow, including staging, loading, unloading, sorting, and movement of materials to assigned areas.
  • Verifies dock areas remain clean, organized, and free of safety hazards or obstructions.
  • Monitors trailers, pallets, carts, and other materials to help ensure proper placement and safe handling.
  • Reports damaged, broken, or out-of-service equipment and unsafe conditions immediately.
  • Comes prepared to work with all assigned PPE and weather-permitting attire.
  • Supports coordination of inbound and outbound deliveries, shipment readiness, and dock activity as directed by site leadership.
  • Helps ensure materials are labeled, staged, and moved to the proper locations in a timely and organized manner.
  • Assists in maintaining dock security, including awareness of access points, keys, locks, and restricted areas as applicable.
  • Attends and participates in all meetings and training sessions involving assigned area and crew.
  • Assists Supervisor in completing time sheets (WFMs), validating time sheets, training sheets, and other forms of paperwork for assigned team members accurately.
  • Checks supplies, equipment, security of keys/locks, and work area weekly.
  • While disciplinary authority is not given to this position, it is expected that the Dock Lead will report performance issues and improvements to the Manager and Supervisor.
  • Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
  • Understands and embodies ABM Core Values and Success Behaviors.
  • Performs all tasks and duties required of the team.
  • Performs miscellaneous duties as assigned.

Preferred Qualifications

  • Previous experience in dock operations, shipping/receiving, warehouse support, logistics, or lead experience preferred.
  • Knowledge of pallet jacks and other basic material handling equipment preferred.

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