Dock & Door Tech - Dalton, GA

General Purpose of the Position

Essential Duties & Responsibilities

• Service/Repair Work
• Repair, service, recondition, and assemble equipment as assigned by the Service Manager or Shop Manager.
• Diagnose problems and determine what repairs are needed.
• Adhere to all safety rules, procedures , and practices of the company.
• Suggest any additional repairs needed to the Service Manager/Shop Manager and/or the customer.
• Perform equipment inspections.
• Responsible for acquiring and maintaining an adequate and complete set of hand tools necessary to perform the essential duties and responsibilities of the position.
• Utilize all available resources to provide the highest level of customer service possible.
• Training/Upkeep
• Maintain and care for all shop tools and equipment.
• Keep a neat and orderly work area or service vehicle.
• Maintain and care for personal tools, tool chest, and equipment.
• Continuously review all product service bulletins, updates, and information relating to the repair and servicing of equipment.
• Maintain knowledge of changes in equipment, technology, and models .
• Reporting/Record Keeping
• Prepare parts requisitions for service/repair work being performed.
• Prepare reports and labor details required for assignments and turn them in to the Service Manager.
• Account for all time worked, materials used, and work orders to which the time and materials are related.

Skills and Abilities Required

• All Verbal and Written Communication must be done in the English Language.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technician procedures, or government regulations.