Distribution Process Analyst

Role overview

Locations

• Listed locations are Kansas City, Missouri; Topeka, Kansas; and Wichita, Kansas.
• Scheduled hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; additional hours may be required.

Pay range

• Distribution Process Analyst I: $54,400–$68,000 annually.
• Distribution Process Analyst II: $66,600–$83,200 annually.
• Senior Distribution Process Analyst: $84,500–$112,600 annually.
• Lead Distribution Process Analyst: $99,500–$132,600 annually.

Primary duties

• Document and maintain processes, workflows, business rules, controls, and supporting materials; develop current-state and future-state process maps and procedures.
• Facilitate stakeholder interviews, workshops, process reviews, and working sessions.
• Analyze operational data and feedback to identify trends, root causes, bottlenecks, risks, and improvement opportunities.
• Coordinate process-improvement initiatives, evaluate alternatives, and develop recommendations for leaders and process owners.
• Present findings and support assessment of operational impacts, risks, benefits, and implementation considerations.
• Maintain process repositories and standards; coordinate process ownership, reviews, updates, lifecycle management, and retirement of obsolete documents.
• Partner with change, training, implementation, and business teams to support communication, adoption, and lasting improvements.
• Develop and monitor process measures and KPIs to evaluate effectiveness and support data-driven decisions.

Education and experience

• A bachelor’s degree in a related business, management, engineering, operations, analytics, or organizational development field is preferred.
• Progressive related experience may include process or business analysis, improvement, utility or business operations, project coordination, change implementation, technology adoption, governance, or documentation.
• Candidates with strong business or operational knowledge, curiosity, and ability to learn formal process practices may also be considered.
• Experience in utility operations, energy, infrastructure, or another operationally complex industry is beneficial but not required.

Skills and abilities

• Strong facilitation skills for discussions, workshops, process reviews, and cross-functional working sessions.
• Ability to build stakeholder relationships and credibility, respectfully challenge assumptions, and foster collaboration and productive dialogue.
• Strong analytical and critical-thinking capabilities.