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Distribution Coordinator

Breedon Group
Pontypridd, GBR
Full-time
Entry
Onsite
Discovered 2 weeks ago
Excalibur

Full Job Posting

Key Responsibilities

  • Manage inbound customer enquiries and process orders accurately.
  • Coordinate and track deliveries while keeping customers informed of progress and delays.
  • Work collaboratively with the Planning Team to schedule and reschedule orders effectively.
  • Handle customer queries and complaints professionally, escalating where appropriate.
  • Maintain accurate records and update orders within the Excalibur system.
  • Process cash sales and ensure payment records are accurate.
  • Liaise with commercial, production and haulage teams to ensure successful order fulfilment.
  • Support colleagues and provide administrative assistance as required.

Skills, Knowledge & Expertise

  • You will be:
  • Customer-focused with excellent communication skills.
  • Organised, accurate and able to manage multiple priorities.
  • Calm under pressure and confident handling challenging situations.
  • A collaborative team player with a positive attitude.
  • Flexible, adaptable and committed to continuous improvement.
  • Desired Experience
  • Customer service, logistics, planning, transport or distribution experience.
  • Strong IT skills and attention to detail.
  • Knowledge of asphalt, aggregates or construction materials is desirable but not essential.

Job Benefits

  • Benefits
  • Contributory Company Pension Scheme
  • 25 days annual leave, plus bank holidays on top (Scotland - 33 days annual leave, inclusive of bank holidays)
  • Holiday Purchase Scheme, up to 5 days per holiday year
  • Digital GP Scheme
  • Volunteer Scheme
  • Share Saver Scheme
  • Company Life Assurance Scheme
  • Enhanced Maternity, Adoption & Paternity Scheme
  • Access to our Employee Assistance Programme for health and wellbeing support
  • Discounts on a wide range of products through our employee benefits platform
  • Broad learning opportunities and career progression pathways. Diversity Statement: At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates. Join Us: If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.
  • Application Process: Ready to make a meaningful difference? Apply now by submitting your CV. We look forward to considering your application and potentially welcoming you to our team.

Requirements

  • You will be:
  • Customer-focused with excellent communication skills.
  • Organised, accurate and able to manage multiple priorities.
  • Calm under pressure and confident handling challenging situations.
  • A collaborative team player with a positive attitude.
  • Flexible, adaptable and committed to continuous improvement.
  • Desired Experience
  • Customer service, logistics, planning, transport or distribution experience.
  • Strong IT skills and attention to detail.
  • Knowledge of asphalt, aggregates or construction materials is desirable but not essential.

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