Dispute Resolution Specialist
Full Job Posting
Company
**Please Note: This job posting is for general interest only. When a position becomes available, you will be notified.**
Do you enjoy solving issues, talking to customers, and not being bored? Join the BankCard team as a Dispute Resolution Specialist. As a Dispute Resolution Specialist, you will work directly with customers to resolve issues. No two days will be alike, as you will work on multiple diverse cases each day. In this role, you will be responsible for receiving and processing dispute claims, reports, and general ledger balancing. You will work primarily with customers’ phone calls. You will perform financial adjustments, account analysis, account security functions, and motoring. You will prepare and enter all necessary forms and database entries while remaining compliant with all regulations.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This role works in a standard office environment and involves extended periods at a computer, regular communication in person and by phone, and occasional lifting of items up to 25 pounds. The Bank will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this position.
ADDITIONAL REQUIREMENTS
Regular and reliable attendance and punctuality are required for this position. Must be able to perform the essential functions of this position with or without reasonable accommodation.
Requirements
- We are looking for someone that is attentive to details, customer-focused, and enjoys multitasking. You will need a high school diploma or GED certificate as well as be tech-savvy, with good computer and phone skills. To be successful, you should enjoy a fast-paced environment and have excellent time management skills. It’s preferred that you have banking or debit card experience, but not required. We will teach you what you need to know. Strong Communication skills are essential for this role.
Position Type
Full Time - Regular
Department
BankCard Retail-098502
Location
- Financial Center
Standard Hours
40
Area of Interest
Credit Card
Work Location Options
- On-Site
About Central Bancompany
A bank holding company providing community banking services.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Central Bancompany
Head of Corporate Banking and Syndications
Jefferson City, USA
Vault Supervisor
Columbia, USA
Head of Corporate Banking and Syndications
Jefferson City, USA
Teller
Fulton, USA
Teller
Jefferson City, USA
Personal Banker
Columbia, USA
Customer Service Representative
Columbia, USA
Product Manager
Jefferson City, USA
Relationship Banking Specialist
Columbia, USA