Dispatcher

At Ervin Cable Construction, LLC, as a Dispatcher, you’ll manage technician schedules, assign tasks, and coordinate communication between customers, technicians, and other departments. You’ll track work status, update records, and ensure timely completion of service requests.

Manage and prioritize technician schedules, tasks and quotas to efficiently meet customer needs

Dispatch orders, messages, and special instructions to technicians and other departments

Track work status, provide updates, and escalate issues as necessary

Create, manage, and close tickets while updating logs as needed

Handle and process data from multiple sources

Create maps, upload permits, and handle related documentation

Keep records of service calls and work orders

Monitor and respond to customer and technician communications to resolve scheduling or service conflicts

Other duties as assigned

To be 18 years of age or older

Authorization to work in the United States for this company

High School Diploma, GED equivalent, or relevant work experience

At least one year of previous dispatch experience is preferred

Strong written and oral communication skills

Basic computer skills is preferred

Routinely : use keyboard & mouse

Occasionally : climb stairs, stand, walk and operate vehicle

Why grow your career with us Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Req Id: 15389