Dispatch
Role Overview
A Dispatcher, or Communications Dispatcher, answers and responds to any emergency or non-emergency calls to aid important information. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments. Prioritize and organize their schedules.
Full Job Posting
Job Summary
A Dispatcher, or Communications Dispatcher, answers and responds to any emergency or non-emergency calls to aid important information. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments. Prioritize and organize their schedules.
Duties/Responsibilities
- · Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
- · Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors.
- · Using telephones, two-way radios or text messages to contact employees.
- · Speaking with supervisors or customers to resolve problems, requests for services or equipment
- · Preparing daily work such as schedules
- · Preparing work orders for crew or receiving work orders from work crews
- · Being in charge of communications within company assigned territories
- · Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
- · Have some experience with DOT. And able to provide information with truck drivers on current laws.
- Requirements
Required Skills/Abilities
- · Excellent organization and communication skills
Education and Experience
· Strong attention to detail
· Proficient with Microsoft Office – especially Excel
Physical Requirements
- · Must be able to lift 50 lbs., bend, squat, kneel, sit, and/or stand for extended periods of time
About Alliance Steel Inc
Privately held steel service center supplying and processing flat-rolled steel for OEMs, fabricators, and manufacturers.
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