Dispatch Coordinator (Full Time Overnight)

Role overview

Schedule

• Night shift, Monday to Friday, 12 a.m. to 8 a.m.

Responsibilities

• Assign planned routes and help ensure deliveries are completed as scheduled.
• Email transportation and reporting-time information to stores; maintain databases and issue daily KPI reports.
• Communicate schedule and route changes to RSC Operations, including rush orders, add-ons, and transfers.
• Follow collective bargaining agreement language when assigning tasks or scheduling drivers.
• Maintain a clean, safe working environment; promote safe work practices and complete required checklists.
• Act as a key contact for drivers and retail customers and resolve delivery challenges.

Required qualifications

• High school diploma.
• Strong organizational, time-management, communication, analytical, and problem-solving skills.
• Ability to meet tight deadlines accurately, use Microsoft Office Suite proficiently, and work effectively in a team.

Preferred qualifications

• Understanding of company policies and commercial vehicle operations, including applicable safety and hours-of-service regulations, is preferred.
• A year of similar experience, familiarity with the Western Canada road network, and knowledge of warehouse and transportation operations are preferred.

Benefits and inclusion

• Eligible teammates may receive health and dental benefits, savings programs, an in-store discount, virtual healthcare, employee assistance, learning opportunities, parental leave top-up, and paid vacation.
• The employer offers accommodation during recruitment and may use AI tools to support screening and assessment; hiring decisions are made by hiring teams.