Director, Transaction Banking FI Sales

Job Summary

Strategy

• To execute and manage the strategy for selling solutions across all Transaction Banking products to a portfolio of Bank clients.

Business

• Working in conjunction with coverage team, to agree & deliver revenue and activity targets for assigned portfolio (based on client account planning) and actively call on assigned client base to ensure client relationship strategies are implemented.
• To maintain ongoing contact with all assigned clients to ensure targeted level of return on Trade Finance
• To manage transfer of best practices between markets, in order to leverage Transaction Banking capabilities with the client portfolio.
• Ensure financial objectives are met.
• Responsible for maintaining sustainable growth of revenue.
• Revenue monitoring and responsibility for assigned clients
• Driving utilisation levels by monitoring transaction history.
• Manage other businesses under FI segment in addition to Pay Tech if required and assigned by the Line Manager

Processes

• To manage the Transaction Banking relationship across all products for a portfolio of Bank clients.
• To undertake and manage RFP and deal processes for specific client base, to ensure optimal solution provided and presented to the customer; working with sales, product management and operations to deliver the desired results. To ensure smooth deal implementation and adherence to high levels of service quality.
• To provide feedback to Product Management on customer needs, trends, and market intelligence, and to provide direction on proposed project programme initiatives to central product management teams.
• Lead regular pricing reviews, including impact of waivers or non-standard pricing and implement appropriate local pricing at a product level.
• Monitoring client onboarding, GICs and other FCC related work
• Ensure that the service team does regular reviews with clients to validate their service levels and implement client feedback wherever possible.
• Ensure that the business meets its obligation vis-à-vis prevention of Money Laundering under group policy and standards and under the local laws and regulations.
• Ensure that clients are serviced promptly and quickly by the service team.
• To keep abreast of customers’ needs, trends, and product/market intelligence for new product developments/ enhancements, strengthening SCB’s competitive position in this field.
• Conduct Market events to share best practices standards and raise SCB visibility.

People & Talent

• Work towards team building and their education. Ensure all e-learnings/trainings for the team are duly completed.
• Implement succession strategy and develop future leaders.
• Strengthen partner relationships.
• Networking with other countries, region, and group.
• No failed audits and full cooperation with internal/external auditors.
• Promote and perform community activities.

Risk Management

• Ensure adherence to risk management framework in identifying, controlling, monitoring, and reporting of risk.
• Ensure sufficient actions are undertaken to mitigate, reduce and contain the identified operational risks.
• Undertake and/ or coordinate periodic business monitoring activities, escalating issues to the segment head.
• Work in conjunction with TBSMs and FI to engage the client for successful closure of all RFIs.
• Ensure adherence to all FCC policies.
• While ownership rests with Coverage team, facilitate the obtain documentation for any escalation cases.
• Ensure adherence to all internal and external regulations to embed compliance risk monitoring as an integral part of the Business process for example quarterly reviews, e-learning, leave plans etc.

Skills And Experience

• Sales proposal and presentation
• Client relationship management
• Cross selling
• Strategic sales planning
• Good understanding of cash and trade
• Relevant transaction banking sales experience, ideally in an international or regional environment
• Familiarity with the competitive market landscape
• Experience handling cross-border payments for financial institutions is advantageous
• Expertise in payment environment, infrastructure, and emerging trends, particularly in cross-border payments
• Strong communication and influencing skills
• Proven ability to work collaboratively in cross-border teams with multicultural stakeholders
• Strong analytical and problem-solving skills

About Standard Chartered

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

• In line with our Fair Pay Charter,
• we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.