Director, Technical Program Manager - Card Tech

The role

What you'll do

• Establish TPM and delivery operating mechanisms, maturity models, and tools that scale across portfolios.
• Align program roadmaps with business objectives, completion criteria, technical solutions, and dependencies.
• Lead cross-platform investment planning and architectural alignment for platform convergence and reuse.
• Escalate program risks and influence tradeoffs among speed, cost, and resiliency.
• Set measurable platform outcomes for availability, scalability, cost efficiency, and developer velocity; ensure delivery accountability across engineering teams.
• Lead a high-priority DCI technical program and help build the organization's TPM discipline.

Basic qualifications

• Bachelor's degree in a technical field.
• At least 7 years of experience managing technical programs.

Preferred qualifications

• Experience with distributed computing or service-oriented architecture, cloud services (preferably AWS), and highly available or scalable platforms.
• Experience with Agile delivery and large, complex cross-functional programs.
• Experience in highly regulated environments and platform standardization across portfolios.
• MBA or master's degree in a related technical field, or PMP, Lean, Agile, or Six Sigma certification.
• People management or organizational influence experience; experience building TPM operating models, career frameworks, or metrics.
• Strong communication and influence skills, including communicating technical implications as business narratives for senior leaders.

Compensation

• Full-time annual salary varies by location: Chicago $209,500–$239,100; McLean $230,400–$263,000; New York and San Francisco $251,400–$286,900.
• The role may also receive performance-based incentive compensation, including bonuses or long-term incentives.

Benefits

• Capital One offers health, financial, and other benefits; eligibility varies by work status and management level.