Director - Technical & Operational Training

Job Purpose

Strategic Development

• Drive the formulation and implementation of operational & technical training strategies that align with EGA’s overall strategy, Human Capital and Talent Management.

Safety, Quality, and Environmental Compliance

• Ensure adherence to all safety, quality, and environmental management policies and procedures within the department to uphold employee safety and regulatory compliance.
• Ensure all training materials are compliant with internal and external requirements for all operational areas across EGA

Regulatory Compliance and Quality Assurance

• Ensure all training programs meet international and local regulatory standards and promote a culture of quality within the technical training team.
• Liaise with relevant government entities (e.g., KHDA, ACTVET) to secure recognition for EGA’s technical courses and advance the establishment of EGA as a recognized Training Academy.

Training Management

• Oversee the design and management of a comprehensive training curriculum for operational and technical skill development across all Areas of EGA UAE, including JA, AT and ATA operations.
• Oversee the thorough training needs analyses to identify and deliver training programs for non-supervisory operational employees and National Trainees
• Lead the design and development of technical and operational training courses, and acquire necessary training materials to facilitate cost-effective delivery.
• Implement systems ensuring that 30% of operations employees are prepared for their next roles to minimize operational disruptions due to vacancies.
• Manage the Labour Training pool, including recruitment and selection, training and deployment into the Areas for approximately 150 employees at any one time
• Manage approximately 140 National Trainees for various training programs on behalf of EGA
• Ensure the availability of suitable training equipment, resources, and qualified personnel across EGA’s three sites to meet both short- and long-term manpower development objectives.
• Training Innovation and strategy
• Lead the identification and development of modern training tools aligned with Industry 4.0 technologies, such as AR, VR, MR, and simulators.

On-Job Excellence

• Lead the design and execution of the On-Job Excellence program with 30 on-job coaches supporting operations
• Monitor and report on progress of skill upgrades and readiness for new employees

Budget Management

• Prepare and recommend the annual budget for the Technical and Operations Training for EGA (approximately US$4-5M), analysing data to support funding requests on behalf of all of EGA operational areas
• Monitor financial performance against budget, identifying and addressing areas of concern while capitalizing on improvement opportunities.
• Collaboration and Coordination
• Collaborate with various plant areas to ensure that training aligns with operational needs, supporting EHS, Emiratisation, Recruitment, and Workforce Planning departments.

Emiratisation Initiatives

• Design and implement technical training programs for Graduate and Non-Graduate National trainees, focusing on achieving Emiratisation targets and promoting gender diversity.
• Manage the training and development of approximately 180 National Trainees through various programs, ensuring clear career pathways and regular engagement with senior leadership.
• Oversee the design, development and execution of the National Traineeship Program covering all a diverse range of technical requirements across of EGA, including Operations, Power, Maintenance, ATA, Casthouse, Administration, Fire & Rescue and Technical Laboratory & Quality

Staff Development

• Coach and mentor the Technical and Operational Training staff to enhance their skills and capabilities.
• Reporting and Communication
• Provide regular updates to HC management on training plans, progress, and activities, ensuring accurate documentation and timely reporting of critical issues that may impact operations.

Authority/ Decision Making

Minimum Qualifications

Minimum Experience

Skills