Director, Technical Enablement

Key Duties & Responsibilities:

• · Set and execute the Technical Enablement function’s strategy, objectives, and operating plan with a 12+ month horizon, aligned to company and Field Enablement priorities.
• · Direct the function’s management and performance, including formal management responsibility for assigned managers and teams; hire, onboard, set goals, coach, evaluate, and address performance consistent with company policy.
• · Translate strategy into clear team priorities, OKRs, operating rhythms, decision rights, and expected behaviors; hold teams accountable for sustainable delivery and quality.
• · Allocate people, budget, tooling, and vendor resources across Technical Enablement; own the functional budget, evaluate ROI, and make trade-offs that maximize cross-functional impact.
• · Partner across disciplines to create synergies, resolve dependencies, and manage trade-offs across Product, Sales, Customer Success, Professional Services, Marketing, RevOps, Solution Architecture, and Partner GTM.
• · Own the strategy, operating model, and roadmap for technical readiness across global customer-facing teams, establishing one shared technical core with role-specific depth.
• · Define and maintain a role-based competency matrix covering Seeq products, analytics-to-intelligence capabilities, data and cloud connectivity, deployment, security, enterprise platform management, troubleshooting, and AI trust and guardrails.
• · Build and run release-readiness governance so products reach the field with training, golden demos, lab environments, and launch kits before general availability.
• · Establish scalable curriculum, labs, documentation, knowledge hubs, and W1 Foundations, W2 Role Ready, and W3/W4 Field Proven certification pathways across regions and functions.
• · Use dashboards, adoption metrics, feedback loops, and correlation analysis to improve time to field-ready capability, certification completion, demo quality, escalation reduction, and customer outcomes.
• · Act as a trusted advisor to VP-level leaders; represent the function on matters relating to policy, programs, capabilities, and long-range goals; and lead the Technical Enablement Council.
• · Lead change across the function, develop manager and team capability through coaching and stretch opportunities, and continuously improve the operating model for long-term go-to-market impact.
• People Leadership:
• · Formal management responsibility for assigned teams and/or managers, including hiring, onboarding, performance management, development, and separation decisions consistent with company policy.
• · Own the direction, management, and performance of the Technical Enablement function; balance people development with delivery and operational demands.
• · Delegate and assign work with clear decision rights, follow-up, feedback, recognition, and accountability for results.
• · Translate functional strategy into team-level priorities, OKRs, operating plans, and expected behaviors; provide clarity during ambiguity and change.
• · Coach and empower managers and team members to solve problems independently while providing leadership backing for decisions within their scope.
• · Shape a high-performing, resilient, and inclusive culture through consistent role modeling, recognition, coaching, and talent development.
• · Build sustainable capability and succession depth across the function through mentoring, stretch opportunities, and manager development.
• · Manage up and horizontally with senior and enterprise leaders to align priorities, surface risks, and create synergies across the operating system.
• · Set a data-driven operating cadence that connects functional OKRs, team execution, talent development, and business outcomes.
• · Lead executive escalations and high-ambiguity decisions with clear priorities, communication, and follow-through.
• · Lead distributed teams and cross-functional partners across regions, functions, and time zones.
• · Drive technology modernization, automation, operational scale, and continuous improvement across the function.
• · Align functional investments and technical readiness to customer outcomes, growth priorities, and commercial impact.
• · Lead enterprise change management and reinforce behaviors that support the company’s strategic vision.
• · 8–12+ years of progressively responsible experience in technical enablement, field enablement, sales engineering enablement, or technical leadership, including formal people leadership within a function or discipline.
• · Demonstrated success setting functional strategy and objectives with a 12+ month horizon and owning direction, management, and performance against measurable outcomes.
• · Strong cross-functional leadership, senior leadership communication, coaching, facilitation, technical writing, project management, and change management capabilities.
• · Experience developing and managing a functional budget, allocating resources, making trade-offs across disciplines, and owning decisions with meaningful financial, employee, and operational impact.
• · Experience operating in B2B SaaS, cloud, platform, data and analytics, or industrial software environments; deep expertise in complex technical architectures preferred.
• · Prior experience hiring, developing, coaching, and performance-managing managers and/or team members; able to make people decisions consistent with company policy.
• · Proven ability to lead a function through ambiguity, establish systems of accountability, and balance short-term operating results with longer-term people and business outcomes.
• · Experience advising senior leaders, managing cross-functional dependencies, and serving as a spokesperson for programs, capabilities, and long-range objectives.
• · Ability to operate with high autonomy while remaining accountable to the Senior Director of Field Enablement for functional strategy, budget, talent, and results.

Requirements

• · 8–12+ years of progressively responsible experience in technical enablement, field enablement, sales engineering enablement, or technical leadership, including formal people leadership within a function or discipline.
• · Demonstrated success setting functional strategy and objectives with a 12+ month horizon and owning direction, management, and performance against measurable outcomes.
• · Strong cross-functional leadership, senior leadership communication, coaching, facilitation, technical writing, project management, and change management capabilities.
• · Experience developing and managing a functional budget, allocating resources, making trade-offs across disciplines, and owning decisions with meaningful financial, employee, and operational impact.
• · Experience operating in B2B SaaS, cloud, platform, data and analytics, or industrial software environments; deep expertise in complex technical architectures preferred.
• · Prior experience hiring, developing, coaching, and performance-managing managers and/or team members; able to make people decisions consistent with company policy.
• · Proven ability to lead a function through ambiguity, establish systems of accountability, and balance short-term operating results with longer-term people and business outcomes.
• · Experience advising senior leaders, managing cross-functional dependencies, and serving as a spokesperson for programs, capabilities, and long-range objectives.
• · Ability to operate with high autonomy while remaining accountable to the Senior Director of Field Enablement for functional strategy, budget, talent, and results.

Nice to Have:

• · Recognized expertise in technical enablement or field performance through internal center-of-excellence leadership, external speaking, or publications.
• · Background in Solution Consulting, Sales Engineering, or Professional Services; familiarity with AI trust, traceability, and guardrail frameworks.
• · Experience operating in B2B SaaS, cloud, platform, data and analytics, or industrial software environments; deep expertise in complex technical architectures preferred.

Benefits:

• · Competitive salary plus equity options.
• · 12-week paid Seeq family leave; unlimited PTO; internet and mobile phone reimbursements.
• · Medical benefits; group term life insurance; short-term and long-term disability benefits; voluntary vision and dental; vacation bonus program; Employee Assistance Program; generous home-office allowance.

About Seeq