Director, Systems & Programming - Level III
Role Overview
Under the Chief Financial Officer, the Director plans, organizes, directs, controls, and coordinates the facility Data & Analytics unit.
The role owns analytic output including reports, dashboards, measure definitions, and submitted figures, with Epic as the principal system of record.
The director ensures technical competence and compliance with healthcare data management and analytics standards.
Key Skills for This Role
Full Job Posting
About NYC Health + Hospitals
Lincoln Medical and Mental Health Center is an acute care teaching hospital in Downtown Bronx with primary care and specialty services.
NYC Health + Hospitals emphasizes high-quality, safe, compassionate, culturally competent, and patient-centered care.
Work Schedule
- The schedule is 8:00 AM to 4:00 PM, Monday through Friday, for 35 hours per week.
Position Purpose
Under the Chief Financial Officer, the Director plans, organizes, directs, controls, and coordinates the facility Data & Analytics unit.
The role owns analytic output including reports, dashboards, measure definitions, and submitted figures, with Epic as the principal system of record.
The director ensures technical competence and compliance with healthcare data management and analytics standards.
Unit Leadership and Delivery
- Lead a six-position unit across reporting domains and a healthcare standards function.
- Develop staffing capability, assign work, set priorities, balance capacity, guide staff, and conduct performance evaluations.
- Manage project intake, prioritization, systems design, reporting development, scheduling, budgeting, cost control, and delivery risks.
- Prepare executive activity and progress reporting and represent Finance and Data & Analytics on assigned committees.
Reporting and Analytics
- Maintain the Epic reporting environment, including Reporting Workbench reports, SlicerDicer sessions, Radar dashboards, and saved report templates.
- Maintain inventories for reports and dashboards, including ownership, sources, calculations, refresh cadence, and audiences.
- Establish certified measure definitions, source systems, calculation logic, comparison windows, and cash-basis reconciliation.
- Support self-service reporting while retaining control of certified definitions and monitor output for divergence.
Governance and Quality
- Establish data governance with named stewards, decision rights, conflict resolution, and recorded governance decisions.
- Monitor completeness, timeliness, accuracy, and consistency of source data and track defects to remediation.
- Control report, dashboard, and measure changes through version control, validation, release management, and written notice.
- Maintain source-to-submission audit trails for externally reported figures and apply disciplined interpretation of findings.
Access and Compliance
- Ensure reporting access follows minimum-necessary standards for protected health information and is granted by role and periodically reviewed.
- Classify and handle data under NYC Health + Hospitals policy and coordinate access provisioning with information technology.
- Ensure assigned functions comply with applicable laws, regulations, and NYC Health + Hospitals policies and procedures.
Minimum Qualifications
- Bachelor’s degree from an accredited college or university in computer science, mathematics, business administration, statistics, or a related discipline.
- Five years of experience in systems analysis and design of information systems, including two years in a managerial or supervisory capacity.
- A satisfactorily equivalent combination of certificates, education, and experience may be accepted as specified in the posting.
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