Director, Systems Analysis (Quality Engineering Capabilities)

Job Description Summary

Key Responsibilities

• Responsible for the hiring, compensation and performance management of their team and the development of Technology Analysis talent by providing coaching and feedback.
• Oversees quality of work delivered by Technology Analysis professionals and deals effectively with quality issues in a timely manner.
• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Provides leadership, governance and encourages technology professionals to achieve software delivery goals through digitalization, automation, quality and excellence.
• Analyzes complex technology solutions and related analysis metrics.
• Oversees customer journeys, value streams or business capability roadmaps related to technology analysis practices.
• Conducts technology planning within a business solution area bridging strategy with business and technology execution.
• Establishes and tracks key performance indicators related to technology investments, ensuring that business outcomes and business value tied to an investment are achieved.
• Translates complex and/or high-risk business outcomes into solution requirements.
• Manages the complete requirements lifecycle from idea through implementation.
• Serves as an analysis expert and possesses ability to facilitate sessions and utilize visual techniques.
• Provides leadership and overall quality engineering management to ensure all products and services meet business requirements and end user needs.
• Uses the appropriate quality engineering tools to define test data management, test automation, security/vulnerability, performance, and regression testing needs.
• Responsible for complex defects including identifying, tracking, and providing critical thinking for resolution.
• Responsible for the coordination of all release testing efforts (including all phases of testing during the release life cycle).
• May perform other responsibilities as assigned.
• Reporting Relationships: Reports to Technology AVP or above; responsible for 3-8 directs and in-directs.

Typical Skills and Experiences

• Education: Undergraduate studies in computer science, management information systems or a related field is preferred.
• License/Certification/Designation: Technology certifications or designation are not required but encouraged.
• Experience: More than 10 years of experience delivering technology-enabled business solutions and transformational change across industries, platforms and lines of businesses within the insurance and/or financial services industries or equivalent experience. Demonstrated experience in technology analysis including business transformation planning, requirements management, and test automation.

Knowledge, Abilities and Skills

• Master analytical and communication skills and knowledge of planning. Ability to influence, build relationships, negotiate and set priorities needed. Strong executive presence.
• Other criteria, including leadership skills, competencies and experiences may take precedence.
• Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
• Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions

Benefits

• We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here .
• Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

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